Raye | Expert AI Assistant

Shopify chat app by Webfit Ltd·Raye is an expert AI agent. She uses your live catalogue to resolve queries and assist store sales.

Snapshot

#467of 820 inChat

Raye | Expert AI Assistant is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked Jun 10, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $8/mo

freemium

Built for Shopify

No

Years live

0

launched Jun 9, 2026

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

—

28-day Δ

+0.00

Catalog position

Where Raye | Expert AI Assistant sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#467

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Raye | Expert AI Assistant has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-12 → 2026-06-20works_with: Shopify Admin WhatsApp → WhatsAppshopify_lastmod: 2026-06-20 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-20 → 2026-06-30

Works With · Jun 21

Shopify Admin WhatsApp → WhatsApp

Shopify Lastmod · Jun 21

2026-06-12 → 2026-06-20

PricingIdentity & listingCadence

Plans

Raye | Expert AI Assistant pricing tiers.

1-Click Theme Edit

Free

  • Pre-Chat Capture Form
  • Live Catalogue Mapping
  • Custom Knowledge Upload
  • Core Safety Guardrails
  • Automated Support Emails
  • Concise Response Posture
  • Risk-Free Exploration

Starter Tier

$8/month

  • 50 Monthly AI Chats
  • Omnichannel Chat Support
  • Tailored Brand Voice
  • Natural Emoji Integration
  • Real-Time Inventory Integration
  • Direct Hyperlink Generation
  • Out-of-Stock Net
  • Discount Enforcement Rules

Growth Tier

$15/month

  • 100 Monthly AI Chats
  • Bespoke Vector Database
  • Logistics Policy Retention
  • Smart Upselling Engine
  • Automated Nudge Events:
  • Customisable Fallback Content
  • Downloadable Lead Data
  • Atomic Overage Protection

Pro Tier

$20/month

  • 250 Monthly AI Chats
  • Meta API Integration
  • 24-Hour Safety Protocols
  • Instant Read Receipts
  • Expanded Character Budgets
  • Stock Level Urgency
  • Extended Multi-Turn Memory
  • Full Transcript Forwarding

Capabilities

What Raye can do.

The 13 capabilities Raye lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

3
  • AI chatbots
  • Live chat
  • Multi-language

Automated responses

7
  • Discounts
  • FAQs
  • Product recommendations
  • Quick replies
  • Order updates
  • Cross-sell
  • Upsell

Customization

3
  • Chat window
  • Chat buttons
  • Tagging

FAQ

Raye — frequently asked questions.

What is Raye on Shopify?
Raye, officially listed on the Shopify App Store as Raye | Expert AI Assistant, is a Shopify app in the Chat category. Raye helps merchants manage customer support by acting as a dedicated retail assistant. You can upload a custom brain of content, training Raye on your specific guides, brand history, and store policies so she becomes an expert in your chosen field. She reads these uploaded documents alongside your live inventory to answer customer enquiries automatically. This provides shoppers with the direct, knowledgeable advice they need to complete their purchases.
How much does Raye cost?
Raye offers a free plan and 3 paid plans starting at $8/month and going up to $20/month. The free plan includes Pre-Chat Capture Form, Live Catalogue Mapping, Custom Knowledge Upload, and Core Safety Guardrails. The paid plans unlock advanced features beyond what's available on the free tier.
Is Raye free?
Yes — Raye offers a free plan alongside paid options. The free plan includes Pre-Chat Capture Form, Live Catalogue Mapping, and Custom Knowledge Upload. Paid plans start at $8/month for advanced features.
When was Raye launched?
Raye launched on June 9, 2026.
Is Raye Built for Shopify?
Raye does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Raye alternatives?
Merchants commonly compare Raye with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Raye | Expert AI Assistant.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Raye | Expert AI Assistant — free Start free

Prefer the source? View Raye | Expert AI Assistant on the Shopify App Store ↗