Qpien ‑ Helpdesk & Live Chat

Qpien, officially listed on the Shopify App Store as Qpien ‑ Helpdesk & Live Chat, is a Shopify app in the Chat category. Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. Shopify stores use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money.

Qpien has 3 paid plans on the Shopify App Store, starting at $24/month and going up to $84/month.

No, Qpien is a paid Shopify app. Plans start at $24/month on the Shopify App Store.

Qpien launched on December 12, 2022 — over 3 years on the Shopify App Store.

Qpien does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Qpien with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.