Chat · refreshed Jun 12, 2026

Qpien ‑ Helpdesk & Live Chat for Shopify

by Qpien · All-in-one customer service platform designed for ecommerce - Live Chat, WhatsApp, Instagram and FB

Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.

CategoriesChat

Pricing

From $24/mo

free_trial

Built for Shopify

No

Years live

3

launched Dec 12, 2022

Last updated

May 29, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Qpien ‑ Helpdesk & Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#460

of 767 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What Qpien ‑ Helpdesk & Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysworks_with: set to Facebook Messenger Instagram Wha…name: set to Qpien ‑ Helpdesk & Live Chattagline: set to All-in-one customer service plat…description: set to Qpien is a omni-channel customer…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Start Plan (+2 more)primary_price_value: set to 24categories: set to Chatlaunched_at: set to Dec 12, 2022shopify_lastmod: set to 2026-05-29May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · May 30

set to 2026-05-29

Launched At · May 29

set to Dec 12, 2022

Categories · May 29

set to Chat

PricingIdentity & listingCadence

Plans

Qpien ‑ Helpdesk & Live Chat pricing tiers.

Start Plan

$24/month

  • Qpien Live Chat
  • Facebook, Instagram
  • Chat Transfer, Team Chat
  • Chat Ratings, Automations
  • Email & Live Chat Support
  • Web & Mobile App

Grow Plan

$49/month

  • Facebook & Instagram
  • WhatsApp Business
  • Chat Transfer, Team Chat
  • Chat Ratings, Automations
  • E-commerce integrations
  • Email & Phone support

Scale Plan

$84/month

  • Facebook, Instagram
  • WhatsApp Business API
  • Chat Transfer, Team Chat
  • Chat Ratings, Automations
  • E-commerce integrations
  • Priority Support

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running Qpien ‑ Helpdesk & Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Qpien ‑ Helpdesk & Live Chat on the Shopify App Store ↗