Provide Support Live Chat

Shopify chat app by Provide Support, LLC·Offer live chat to your customers as a handy and reliable communication channel.

Snapshot

#446of 820 inChat

Provide Support Live Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $24/mo

free_trial

Built for Shopify

No

Years live

6

launched Jun 12, 2020

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Provide Support Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#446

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

6

since 2020

Listing change cadence

What Provide Support Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-02 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-16 → 2026-06-29

Shopify Lastmod · Jun 17

2026-05-02 → 2026-06-16

PricingIdentity & listingCadence

Plans

Provide Support Live Chat pricing tiers.

Small Business

$24/month

  • 1 operator profile
  • All features included

Corporate

$53/month

  • 3 operator profiles
  • All features included

Enterprise

$108/month

  • 10 operator profiles
  • All features included

FAQ

Provide Support Live Chat — frequently asked questions.

What is Provide Support Live Chat on Shopify?
Provide Support Live Chat is a Shopify app in the Chat category. Provide Support Live Chat allows you to instantly respond to customers' requests, see their navigation through your store in real time, guide them, and offer assistance proactively. Adding a live chat widget to a web store is an ideal way to increase customers' satisfaction and loyalty, and as a result boost sales. Active chat widget nicely adjusted to fit your store design provides customers with confidence that they will, if needed, be accompanied by a live person on each step of their journey.
How much does Provide Support Live Chat cost?
Provide Support Live Chat has 3 paid plans on the Shopify App Store, starting at $24/month and going up to $108/month.
Is Provide Support Live Chat free?
No, Provide Support Live Chat is a paid Shopify app. Plans start at $24/month on the Shopify App Store.
When was Provide Support Live Chat launched?
Provide Support Live Chat launched on June 12, 2020 — over 6 years on the Shopify App Store.
Is Provide Support Live Chat Built for Shopify?
Provide Support Live Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Provide Support Live Chat alternatives?
Merchants commonly compare Provide Support Live Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Provide Support Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Provide Support Live Chat on the Shopify App Store ↗