Pinpointed AI Sommelier

Shopify chat app by Pinpointed·AI Sommelier for wine & spirits stores. Turns browsers into buyers with inventory recommendations.

Snapshot

5.00(3 reviews)#231of 820 inChat

Ongoing.AI tracks Pinpointed AI Sommelier daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

3 reviews

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

0

launched Jan 16, 2026

Last updated

Jul 3, 2026

Shopify listing

Catalog position

Where Pinpointed AI Sommelier sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#231

of 820 active apps

Review count percentile

72th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Pinpointed AI Sommelier has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-03 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-20works_with: Shopify Admin → noneshopify_lastmod: 2026-06-20 → 2026-06-22works_with: none → Shopify Adminshopify_lastmod: 2026-06-22 → 2026-06-24pricing_tiers: Free (+3 more) → Free (+3 more)shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-27tagline: AI Wine, Beer & Spirits Recommen… → AI Sommelier for wine & spirits …description: Wine and spirits stores using Pi… → Wine and spirits stores using ou…categories: Chat → Chatshopify_lastmod: 2026-06-27 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01shopify_lastmod: 2026-07-01 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-07-01 → 2026-07-03

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(3 reviews)
  • 100%positive3
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Really great communication when issues have arisen. The AI gives really solid recommendations and is very straight forward to add. Definitely a nice addition to our website and I look forward to how it will develop going forward.”
    Sense of Taste · 5★ · 2026-03-17

    Plans

    Pinpointed AI Sommelier pricing tiers.

    Free

    Free

    • 30 AI conversations/month
    • Wine, beer & spirits recommendations
    • Food pairing & gift suggestions
    • Live inventory recommendations
    • Last 3 conversation in dashboard
    • Multi-language support: EN, FR, DE, IT,
    • Email support

    Starter

    $29/month

    • Unlimited AI conversations/month
    • Everything in Free
    • Last 25 conversations in dashboard
    • Basic widget customisation
    • Priority email support

    Pro

    $99/month

    • Everything in Starter
    • Answers questions about your store
    • Top recommended products report
    • Product click-through tracking
    • Last 100 conversations in dashboard
    • Revenue attribution
    • Inventory gap insights
    • Priority email support

    Enterprise

    $299/month

    • Everything in Pro
    • Unlimited AI conversations
    • Voice AI
    • 500 customer conversations stored
    • White-label custom branding & colours
    • Full revenue attribution dashboard
    • Dedicated onboarding & setup session
    • Priority email & chat support

    Capabilities

    What Pinpointed AI Sommelier can do.

    The 13 capabilities Pinpointed AI Sommelier lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    4
    • AI chatbots
    • Multi-language
    • Agent analytics
    • Customer insights

    Automated responses

    5
    • FAQs
    • Product recommendations
    • Quick replies
    • Order updates
    • Upsell

    Customization

    4
    • Color and font
    • Welcome messages
    • Chat buttons
    • Agent avatar

    FAQ

    Pinpointed AI Sommelier — frequently asked questions.

    What is Pinpointed AI Sommelier on Shopify?
    Pinpointed AI Sommelier is a Shopify app in the Chat category. Wine and spirits stores using our AI Sommelier see 27% higher order values. Customers spend $56 when the AI guides them, versus $44 when they browse alone. Sommelier chat gives shoppers instant product advice from your live inventory, recommending food pairings, gifts suggestions, budgets and specific product needs. Live reporting based on your customer searches. Track clicks, demand patterns, and missed opportunities from your customers conversations. Trusted by retailers on four continents. It averages 5.00 out of 5 across 3 merchant reviews on the Shopify App Store.
    How much does Pinpointed AI Sommelier cost?
    Pinpointed AI Sommelier offers a free plan and 3 paid plans starting at $29/month and going up to $299/month. The free plan includes 30 AI conversations/month, Wine, beer & spirits recommendations, Food pairing & gift suggestions, and Live inventory recommendations. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Pinpointed AI Sommelier free?
    Yes — Pinpointed AI Sommelier offers a free plan alongside paid options. The free plan includes 30 AI conversations/month, Wine, beer & spirits recommendations, and Food pairing & gift suggestions. Paid plans start at $29/month for advanced features.
    When was Pinpointed AI Sommelier launched?
    Pinpointed AI Sommelier launched on January 16, 2026. In that time it has gathered 3 merchant reviews.
    Is Pinpointed AI Sommelier Built for Shopify?
    Pinpointed AI Sommelier does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Pinpointed AI Sommelier alternatives?
    Merchants commonly compare Pinpointed AI Sommelier with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Pinpointed AI Sommelier.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Pinpointed AI Sommelier — free Start free

    Prefer the source? View Pinpointed AI Sommelier on the Shopify App Store ↗