OngoingAI

Pinpointed AI Sommelier usage & market intelligence

Shopify rating

5.0 ★

3 reviews

Pricing
Free plan available
FreeFree
  • • 30 AI conversations/month
  • • Wine, beer & spirits recommendations
  • • Food pairing & gift suggestions
  • • Live inventory recommendations
  • • Last 3 conversation in dashboard
Starter$29/month

14-day free trial

  • • Unlimited AI conversations/month
  • • Everything in Free
  • • Last 25 conversations in dashboard
  • • Basic widget customisation
  • • Priority email support
Pro$99/month

14-day free trial

  • • Everything in Starter
  • • Answers questions about your store
  • • Top recommended products report
  • • Product click-through tracking
  • • Last 100 conversations in dashboard
AI Merchandiser$299/month
  • • Everything in Pro
  • • AI Merchandiser
  • • Personalised storefront blocks
  • • Taste Passport customer memory
  • • White-label custom branding & colours
What does Pinpointed AI Sommelier do?

Your AI doesn't just answer questions, it learns what every customer likes and helps personalise their shopping experience.

  • Recommends wines, beers and spirits from your live inventory
  • Learns customer preferences with Taste Passport and conversation memory
  • Personalises recommendations and storefront content (AI Merchandiser)

Features

ChatAI chatbotsMulti-languageBehavior trackingAgent analyticsCustomer insightsFAQsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellColor and fontChat windowBusiness hoursWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
3±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#193 of 852
Review percentile
77th
Rating percentile
100th
On the App Store
0.6 yrs
Works with
Integrations listed for Pinpointed AI Sommelier
CheckoutShopify Admin
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Frequently asked questions

Your AI doesn't just answer questions, it learns what every customer likes and helps personalise their shopping experience. It's a chat tool for ecommerce stores.