OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
3 reviews
Pricing
Free plan available
Free
Free
  • • 30 AI conversations/month
  • • Wine, beer & spirits recommendations
  • • Food pairing & gift suggestions
  • • Live inventory recommendations
  • • Last 3 conversation in dashboard
Starter
$29/month
14-day free trial
  • • Unlimited AI conversations/month
  • • Everything in Free
  • • Last 25 conversations in dashboard
  • • Basic widget customisation
  • • Priority email support
Pro
$99/month
14-day free trial
  • • Everything in Starter
  • • Answers questions about your store
  • • Top recommended products report
  • • Product click-through tracking
  • • Last 100 conversations in dashboard
AI Merchandiser
$299/month
  • • Everything in Pro
  • • AI Merchandiser
  • • Personalised storefront blocks
  • • Taste Passport customer memory
  • • White-label custom branding & colours
What does Pinpointed AI Sommelier do?

Your AI doesn't just answer questions, it learns what every customer likes and helps personalise their shopping experience.

  • Recommends wines, beers and spirits from your live inventory
  • Learns customer preferences with Taste Passport and conversation memory
  • Personalises recommendations and storefront content (AI Merchandiser)

Features

ChatAI chatbotsMulti-languageBehavior trackingAgent analyticsCustomer insightsFAQsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellColor and fontChat windowBusiness hoursWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
3±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #275▼40

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#196 of 889
Review percentile
78th
Rating percentile
100th
On the App Store
0.7 yrs
Works with
Integrations listed for Pinpointed AI Sommelier
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Frequently asked questions

Your AI doesn't just answer questions, it learns what every customer likes and helps personalise their shopping experience. It's a chat tool for ecommerce stores.