Parcel2Go Smart Send

Shopify shipping app by Parcel2Go.com·Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool

Snapshot

3.70(22 reviews)#114of 901 inShipping

Ongoing.AI tracks Parcel2Go Smart Send daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesShipping

Rating

3.70

22 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

5

launched Nov 13, 2020

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Parcel2Go Smart Send sits in the App Store.

Rank and percentile inside the Shipping category — the competitive shape of the niche around this app.

Rank in Shipping

#114

of 901 active apps

Review count percentile

87th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What Parcel2Go Smart Send has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.70(22 reviews)
  • 53%positive17
  • 9%neutral3
  • 38%negative12

Popular mentions

  • customer support
  • ease of use
  • bug

Top themes

  1. customer support1
  2. ease of use1
  3. bug1

What merchants praise

“Super easy to integrate into our Shopify store! Love how easy it is to sort all our shipping in one place & so far really impressed :)”
mimi and grace · 5★ · 2025-08-21

What merchants complain about

“Two weeks go by and still no support :-( Struggling with this - it doesn't talk back to Shopify now - so when an order is booked the customer's order isn't updated with tracking or fulfilled. As P2G isn't a courier option in Shopify that then makes it hard to update manually. It used to work (really well) - but hasn't for a few weeks. We have asked for support 3 times but had no resolution.”
JohnDyerGallery · 1★

Plans

Parcel2Go Smart Send pricing tiers.

Free

Free to install

    Capabilities

    What Parcel2Go Smart Send can do.

    The 4 capabilities Parcel2Go Smart Send lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Labels and packaging

    3
    • Label creation
    • Packaging
    • Shipping rates

    Managing shipments

    1
    • Real-time tracking

    FAQ

    Parcel2Go Smart Send — frequently asked questions.

    What is Parcel2Go Smart Send on Shopify?
    Parcel2Go Smart Send is a Shopify app in the Shipping category. Cut your postage costs and simplify your delivery process with Parcel2Go’s Smart Send business tool. Whether you're sending within the UK or shipping globally, Smart Send helps to automate sending parcels. You’ll get access to discounted Shopify shipping rates, fast and reliable couriers, a range of delivery services and a straight forward ecommerce shipping integration that works for you. It averages 3.70 out of 5 across 22 merchant reviews on the Shopify App Store.
    How much does Parcel2Go Smart Send cost?
    Parcel2Go Smart Send is priced at $0/month on the Shopify App Store.
    When was Parcel2Go Smart Send launched?
    Parcel2Go Smart Send launched on November 13, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 22 merchant reviews.
    Is Parcel2Go Smart Send Built for Shopify?
    Parcel2Go Smart Send does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Parcel2Go Smart Send alternatives?
    Merchants commonly compare Parcel2Go Smart Send with 17TRACK Order Tracking, ParcelWILL Order Tracking, Zapiet, and Track123 Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
    What complaints come up about Parcel2Go Smart Send?
    38% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, ease of use, and bug — see the review fingerprint above for the per-merchant detail.

    Alternatives

    Apps merchants pick instead.

    17TRACK

    17TRACK Order Tracking

    4.90★3,486

    Known for: pricing

    CWILL

    ParcelWILL Order Tracking

    5.00★2,564

    Zapiet

    Zapiet ‑ Pickup + Delivery

    4.90★1,781

    Known for: misleading-marketing

    Track123

    Track123 Order Tracking

    4.90★1,469

    Known for: tracking-accuracy

    Browse more inAll Shipping apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Parcel2Go Smart Send.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Parcel2Go Smart Send

    Prefer the source? View Parcel2Go Smart Send on the Shopify App Store ↗