OngoingAI

OT usage & market intelligence

Shopify rating

5.0 ★

1 reviews

What does OT do?

Use OT WhatsApp Chat & FAQ to communicate with your customers effectively, thereby increasing efficiency and customer satisfaction.

  • Redirect customers to WhatsApp immediately for quick support
  • Send customers' messages on the chat widget to the WhatsApp conversation
  • Customize working hours and messages in holiday time
  • Tailor storefront appearance of the chat widget
  • Set up multiple FAQ to resolve common inquiries

Features

ChatLive chatFAQsColor and fontChat windowBusiness hoursWelcome messagesChat buttons
Review history
Daily review count on the Shopify App Store
1±0 · 27d· Rating steady at 5.0★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#262 of 852
Review percentile
69th
Rating percentile
100th
On the App Store
2.3 yrs
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Frequently asked questions

Use OT WhatsApp Chat & FAQ to communicate with your customers effectively, thereby increasing efficiency and customer satisfaction. It's a chat tool for ecommerce stores.