OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
What does OT do?

Use OT WhatsApp Chat & FAQ to communicate with your customers effectively, thereby increasing efficiency and customer satisfaction.

  • Redirect customers to WhatsApp immediately for quick support
  • Send customers' messages on the chat widget to the WhatsApp conversation
  • Customize working hours and messages in holiday time
  • Tailor storefront appearance of the chat widget
  • Set up multiple FAQ to resolve common inquiries

Features

ChatLive chatFAQsColor and fontChat windowBusiness hoursWelcome messagesChat buttons
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #431▼63

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#274 of 891
Review percentile
69th
Rating percentile
100th
On the App Store
2.4 yrs
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Frequently asked questions

Use OT WhatsApp Chat & FAQ to communicate with your customers effectively, thereby increasing efficiency and customer satisfaction. It's a chat tool for ecommerce stores.