Order Lookup | venntov

Shopify order tracking app by venntov·Reduce WISMO support requests by giving customers real-time order tracking information

Snapshot

4.20(34 reviews)#27of 255 inOrder tracking

Ongoing.AI tracks Order Lookup | venntov daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder tracking

Rating

4.20

34 reviews

Pricing

From $10/mo

free_trial

Built for Shopify

No

Years live

13

launched Oct 11, 2012

Last updated

Jul 1, 2026

Shopify listing

Catalog position

Where Order Lookup | venntov sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#27

of 255 active apps

Review count percentile

90th

vs category siblings

Rating percentile

58th

vs category siblings

Years on App Store

13

since 2012

Listing change cadence

What Order Lookup | venntov has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-10 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-25 → 2026-06-30

Shopify Lastmod · Jun 26

2026-06-20 → 2026-06-25

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.20(34 reviews)
  • 73%positive61
  • 1%neutral1
  • 26%negative22

Popular mentions

  • pricing
  • billing issues

Top themes

  1. pricing1
  2. billing issues1

What merchants praise

“This app is super cool, it works great on my store and their Customer Support was available to me to answer all my questions. Highly recommendable! Keep Up the good work!”
AA DANCE COSTUMES LLC · 5★

What merchants complain about

“I am so angry !!!!! It is a scamming app. I have deleted it but it had stolen me 10USD. I demand a refund because it must not steal my 10 USD because I did not use it. How can I get my money back knowing that I have deleted this bloody app. I could have bought another thing but to be taken 10 dollar for an app that I deleted and it stole my money . something that I would never like someone to be put in. As any user or customer I would never want someone to take my money after when I decided to desintall an app. Worst App ever be caution”
ReliefMyNeck · 1★

Plans

Order Lookup | venntov pricing tiers.

Order Lookup - 10

$10/month

    Capabilities

    What Order Lookup can do.

    The 12 capabilities Order Lookup lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Tracking

    9
    • Branded tracking page
    • Order lookup page
    • Real-time tracking
    • Custom tracking link
    • Translation
    • Estimated delivery date
    • Global tracking
    • Dashboards
    • Multi-carrier

    Notifications

    3
    • Email
    • Translation
    • Custom notifications

    FAQ

    Order Lookup — frequently asked questions.

    What is Order Lookup on Shopify?
    Order Lookup, officially listed on the Shopify App Store as Order Lookup | venntov, is a Shopify app in the Order tracking category. Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. It averages 4.20 out of 5 across 34 merchant reviews on the Shopify App Store.
    How much does Order Lookup cost?
    Order Lookup has a single paid plan at $10/month on the Shopify App Store.
    Is Order Lookup free?
    No, Order Lookup is a paid Shopify app. Plans start at $10/month on the Shopify App Store.
    When was Order Lookup launched?
    Order Lookup launched on October 11, 2012 — over 13 years on the Shopify App Store. In that time it has gathered 34 merchant reviews.
    Is Order Lookup Built for Shopify?
    Order Lookup does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Order Lookup alternatives?
    Merchants commonly compare Order Lookup with 17TRACK Order Tracking, ParcelWILL Order Tracking, Track123 Order Tracking, and AfterShip Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
    What complaints come up about Order Lookup?
    26% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are pricing and billing issues — see the review fingerprint above for the per-merchant detail.

    Alternatives

    Apps merchants pick instead.

    17TRACK

    17TRACK Order Tracking

    4.90★3,573

    Known for: customer-support

    CWILL

    ParcelWILL Order Tracking

    5.00★2,564

    Track123

    Track123 Order Tracking

    4.90★1,469

    Known for: customer-support

    AfterShip

    AfterShip Order Tracking

    4.50★1,200

    Known for: customer-support

    Browse more inAll Order tracking apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Order Lookup | venntov.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Order Lookup | venntov

    Prefer the source? View Order Lookup | venntov on the Shopify App Store ↗