OngoingAI

Order Lookup usage & market intelligence

Shopify rating

4.2 ★

35 reviews

What merchants actually report
4.22average· 37 reviews analyzed· 37 with written feedback
73% 5★19% ≤3★

78% of attributable reviewers are United States merchants. 22% had used the app for a year or more when they reviewed.

The developer replies to 5% of reviews overall and 0% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

5%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

22%

Using 1yr+ at review

Top merchant markets

United States 78%Australia 8%India 5%Canada 3%Singapore 3%

Tenure when reviewed

under a day 22%days 27%months 30%a year or more 22%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Order Lookup - 10$10/month

7-day free trial

What does Order Lookup do?

Make your customers happy with real time order tracking. All while saving your customer service team time.

  • Order lookup with branded tracking page
  • Order tracking across over 100 shipping carriers
  • Auto sync orders and update shipping from global carrier
  • No more WISMO tickets
  • Great for dropshipping

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsMulti-carrierEmailCustom notifications
Review history
Daily review count on the Shopify App Store
35+7 · 26d~0.3/day· Rating 4.0★ → 4.2★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Order tracking on the App Store
Rank by reviews
#23 of 246
Review percentile
91th
Rating percentile
65th
On the App Store
13.9 yrs
Works with
Integrations listed for Order Lookup | venntov
Shopify Admin+400 more carriersChina EMSChina PostePacketOrderlyEmails
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Frequently asked questions

Make your customers happy with real time order tracking. All while saving your customer service team time. It's a order tracking tool for ecommerce stores.