OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.2 ★
35 reviews
What merchants actually report
4.22average· 37 reviews analyzed· 37 with written feedback
73% 5★19% ≤3★

78% of attributable reviewers are United States merchants. 22% had used the app for a year or more when they reviewed.

The developer replies to 5% of reviews overall and 0% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
5%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
22%
Using 1yr+ at review
Top merchant markets
United States 78%Australia 8%India 5%Canada 3%Singapore 3%
Tenure when reviewed
under a day 22%days 27%months 30%a year or more 22%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Order Lookup - 10
$10/month
7-day free trial
What does Order Lookup do?

Make your customers happy with real time order tracking. All while saving your customer service team time.

  • Order lookup with branded tracking page
  • Order tracking across over 100 shipping carriers
  • Auto sync orders and update shipping from global carrier
  • No more WISMO tickets
  • Great for dropshipping

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsMulti-carrierEmailCustom notifications
Review history
Daily review count on the Shopify App Store
35+7 · 30d~0.2/day· Rating 4.0★ → 4.2★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking
    #278▼6

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Order tracking on the App Store
Rank by reviews
#24 of 259
Review percentile
91th
Rating percentile
66th
On the App Store
14 yrs
Works with
Integrations listed for Order Lookup | venntov
Shopify Admin+400 more carriersChina EMSChina PostePacketOrderlyEmails

Frequently asked questions

Make your customers happy with real time order tracking. All while saving your customer service team time. It's a order tracking tool for ecommerce stores.