OngoingAI

Orbit usage & market intelligence

What does Orbit do?

Orbit adds an AI chat and voice assistant to your storefront that answers product, shipping, and order questions from your catalog and knowledge base.

  • AI chat assistant that answers shopper questions from your live catalog
  • Optional real-time voice assistant for hands-free shopping
  • Search products, add to cart, and start checkout inside the chat
  • Custom knowledge base for your FAQs, shipping, and return policies
  • Tracks orders and returns 24/7, and logs every conversation

Features

ChatAI chatbotsLive chatVoice supportGreetingsProduct recommendationsOrder updatesColor and fontChat buttons
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#705 of 852
Review percentile
17th
Rating percentile
61th
On the App Store
0.2 yrs

Frequently asked questions

Orbit adds an AI chat and voice assistant to your storefront that answers product, shipping, and order questions from your catalog and knowledge base. It's a chat tool for ecommerce stores.