Onepilot

Shopify order tracking app by Onepilot·Onepilot empowers e-merchants with a fully flexible solution to handle the customer service.

Snapshot

#237of 256 inOrder tracking

Onepilot is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesOrder tracking

Pricing

Free

free

Built for Shopify

No

Years live

2

launched Jul 28, 2023

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where Onepilot sits day-by-day in Order tracking.

Position across the Order tracking page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order tracking leaderboard →

#41#47#53#59#65May 28May 31Jun 4Jun 8Jun 12Onepilot · #59iTrack ‑ Order Tracking · #58Trackable ‑ Order Tracking · #60
Best position observed: #55. Onepilot held steady over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Onepilot sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#237

of 256 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Onepilot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-05-31 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-31 → 2026-06-16

PricingIdentity & listingCadence

Capabilities

What Onepilot can do.

The 2 capabilities Onepilot lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Tracking

1
  • API

Notifications

1
  • Email

FAQ

Onepilot — frequently asked questions.

What is Onepilot on Shopify?
Onepilot is a Shopify app in the Order tracking category. Onepilot makes Customer Care Outsourcing simple and flexible. We provide a 100% human, instant and 24/7 answer. With this application, we will be able to retrieve the information from each order and their status from Shopify so that our customer service agents can access them directly on their ticket processing page, the Ticket Center. This will be possible for all of our clients who integrate Shopify into our platform.
How much does Onepilot cost?
Onepilot is free to install and use on Shopify — there are no paid plans on this app.
Is Onepilot free?
Yes — Onepilot is free to install and use on Shopify. There are no paid plans.
When was Onepilot launched?
Onepilot launched on July 28, 2023 — over 2 years on the Shopify App Store.
Is Onepilot Built for Shopify?
Onepilot does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Onepilot alternatives?
Merchants commonly compare Onepilot with 17TRACK Order Tracking, ParcelWILL Order Tracking, Track123 Order Tracking, and AfterShip Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

17TRACK

17TRACK Order Tracking

4.90★3,573

Known for: customer-support

CWILL

ParcelWILL Order Tracking

5.00★2,562

Track123

Track123 Order Tracking

4.90★1,465

Known for: customer-support

AfterShip

AfterShip Order Tracking

4.50★1,200

Known for: customer-support

Browse more inAll Order tracking apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Onepilot.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Onepilot — free Start free

Prefer the source? View Onepilot on the Shopify App Store ↗