ONE

Shopify email marketing app by ONE·AI-powered customer platform: Recover abandoned carts. Drive sales, AOV, loyalty & subscriber growth

Snapshot

4.80(950 reviews)#13of 378 inEmail marketing

Ongoing.AI tracks ONE daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesEmail marketingSMS marketing

Rating

4.80

950 reviews

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

7

launched Mar 22, 2019

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+4

28-day Δ

-3

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

9579549519479445.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
ONE lost 3 reviews over the last 28 days.

Category rank over time

Where ONE sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Email marketing leaderboard →

#67#69#71#73#75May 28May 31Jun 4Jun 7Jun 11ONE · #68
Best position observed: #68. ONE climbed 4 positions over the window.

Keyword rank over time

Where ONE shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term ONE ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #19 on "email marketing".

#18#19#20#21#22May 28Jun 5Jun 14Jun 22Jul 1email marketing
1 term, 35 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • email marketing

    #19

    best #19

    +2 positions

Catalog position

Where ONE sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#13

of 378 active apps

Review count percentile

97th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

7

since 2019

Listing change cadence

What ONE has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(950 reviews)
  • 97%positive973
  • 1%neutral7
  • 2%negative24

Popular mentions

  • customer support
  • billing issues
  • unexpected charges
  • unclear upgrade process
  • lack of communication

Top themes

  1. customer support2
  2. billing issues1
  3. unexpected charges1
  4. unclear upgrade process1
  5. lack of communication1

What merchants praise

“6 Stars! Rosy, Lou, and her team were a ton of help. Very helpful. Looking forward to seeing them grow. The One email marketing app is also unique compared to other apps as it has a lot of ready made campaign themes to start off with.”
Nano Singapore Shop · 5★

What merchants complain about

“Updating my review. First, I was unable to send emails properly. They kept "failing" and I had to go through support everytime I wanted to send one. They were pretty supportive but it's a nuance. Also, I had the app for less than a week and received a message that my account was being suspended because they received 3 spam complaints on one email, that would be .0008% of my subscribers. This was only my 2nd email and I went in to see where the spam complaints could even be placed and there was nowhere to do so.”
P.FLWD · 1★

Plans

ONE pricing tiers.

Sandbox (Test One)

Free

  • ONLY for Test, Trial & Sandbox Stores
  • Limited Access to Apps
  • - AI, Email, SMS, Popups, Upsell, more
  • 2 Active Campaigns
  • Email & Chat Support

Basic (All-in-One)

$9/month

  • Only for Basic, Advance & Plus Stores
  • Access to All Apps
  • - AI, Upsell, Email, SMS, Popups, Reward
  • 50 Active Campaigns
  • Email & Chat Support

Capabilities

What AI, Pop Up, SMS Marketing can do.

The 64 capabilities AI, Pop Up, SMS Marketing lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Email marketing

Campaign types

25
  • Email campaigns
  • SMS campaigns
  • Push notifications
  • Newsletters
  • Pop-ups
  • Forms
  • Landing pages
  • Discounts
  • Rewards
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Product reviews
  • Custom campaigns

Managing campaigns

25
  • Editor tool
  • Templates
  • AI generation
  • Translation
  • Localization
  • Custom code
  • Custom fonts
  • Bulk editing
  • Import and export
  • Email domains
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Geolocation
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Insights and tips
  • Analytics
  • A/B testing
  • APIs and webhooks

SMS marketing

Managing campaigns

8
  • Bulk messaging
  • Personalized messages
  • Scheduled messages
  • Conversion metrics
  • Real-time analytics
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

6
  • Cart recovery
  • Birthday messages
  • Discount codes
  • Product recommendations
  • Welcome messages
  • Win-back campaigns

FAQ

AI, Pop Up, SMS Marketing — frequently asked questions.

What is AI, Pop Up, SMS Marketing on Shopify?
AI, Pop Up, SMS Marketing, officially listed on the Shopify App Store as ONE: AI, Pop Up, SMS Marketing, is a Shopify app in the Email marketing category. All-in-ONE AI Marketing Shopify Sidekick: AI Assistant. New or established brand, ONE can help turn ad traffic & existing customers into repeat buyers. Scale faster by unifying sms/email marketing, one-page checkout upsell, pop up, discounts, rewards, analytics, AB testing, AI side kick, AI voice, shopify marketplace. Connect optional tools like mail chimp, klavio, sms bump, postscript & shopify forms. Super app for Shopify Plus & Basic stores that personalizes customer journeys while you sleep! It averages 4.80 out of 5 across 950 merchant reviews on the Shopify App Store.
How much does AI, Pop Up, SMS Marketing cost?
AI, Pop Up, SMS Marketing offers a free plan and a single paid plan at $9/month. The free plan includes ONLY for Test, Trial & Sandbox Stores, Limited Access to Apps, - AI, Email, SMS, Popups, Upsell, more, and 2 Active Campaigns. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is AI, Pop Up, SMS Marketing free?
Yes — AI, Pop Up, SMS Marketing offers a free plan alongside paid options. The free plan includes ONLY for Test, Trial & Sandbox Stores, Limited Access to Apps, and - AI, Email, SMS, Popups, Upsell, more. Paid plans start at $9/month for advanced features.
When was AI, Pop Up, SMS Marketing launched?
AI, Pop Up, SMS Marketing launched on March 22, 2019 — over 7 years on the Shopify App Store. In that time it has gathered 950 merchant reviews.
Is AI, Pop Up, SMS Marketing Built for Shopify?
AI, Pop Up, SMS Marketing does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best AI, Pop Up, SMS Marketing alternatives?
Merchants commonly compare AI, Pop Up, SMS Marketing with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about AI, Pop Up, SMS Marketing?
2% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, billing issues, and unexpected charges — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Flow

4.70★11,368

Known for: performance

Pop Convert

Pop Convert ‑ Pop Ups, Banners

4.90★8,304

Known for: pricing

SendWILL

SendWILL Popup Email Marketing

4.90★7,080

Known for: false-advertising

Privy Operations

Privy ‑ Email, SMS & Pop Ups

4.50★4,038

Known for: subscription-management

Browse more inAll Email marketing apps All SMS marketing apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ONE.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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