OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.9 ★
92 reviews
What merchants actually report
4.92average· 78 reviews analyzed· 70 with written feedback
96% 5★3% ≤3★

36% of attributable reviewers are United States merchants. 5% had used the app for a year or more when they reviewed.

The developer replies to 96% of reviews overall and 100% of critical ones.

Recent reviewers rate Synctrack AI Order Tracking 5.00, above its 4.92 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
96%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
5%
Using 1yr+ at review
Top merchant markets
United States 36%India 10%Canada 8%United Kingdom 8%Australia 5%
Tenure when reviewed
under a day 53%days 31%months 10%a year or more 5%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • 60 orders/month included
  • • 2,880+ couriers (DHL, USPS, FedEx, USPS)
  • • Track order on branded tracking page
  • • Email shipment tracking notifications
  • • Order lookup and order tracker
Launch
$6/month
7-day free trial · or $60/year and save 17%
  • • 200 orders/month included
  • • All Free features included
  • • Product upsell blocks
  • • Tracking order analytics dashboard
  • • Custom shipment tracking status
Scale
$49/month
7-day free trial · or $490/year and save 17%
  • • 2,000 orders/month included
  • • All Launch features included
  • • Estimated delivery date (EDD)
  • • Blacklisting/Dropshipping mode
  • • Courier mapping
Pro
$99/month
7-day free trial · or $990/year and save 17%
  • • 5,000 orders/month included
  • • All Scale features included
  • • Advanced analytics dashboard
  • • Unlimited 137 languages tracking page
  • • Live chat support 24/7
What does Synctrack AI Order Tracking do?

Create a branded order tracking page with real-time shipment updates, package tracking, order lookup, delivery dates, and multi-carrier tracking.

  • Create a branded tracking page with customer order status lookup.
  • Track packages and shipments across multiple carriers in real time.
  • Send automatic email notifications with Flow for shipping and delivery updates.
  • Show estimated delivery dates, monitor delayed shipments and analyze in Sidekick
  • Automate order tracking workflows with Flow and Sidekick.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsCustom notificationsAutomationsShippingLabel customizationDelivery dateOrder syncCarrier selectionEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
92+17 · 29d~0.6/day· Rating 5.0★ → 4.9★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking
    #7▲4
  • Shipping
    #13▲7

Tracked daily · last 29 days · as of 2026-09-26

Catalog position
Within Order tracking on the App Store
Rank by reviews
#14 of 261
Review percentile
95th
Rating percentile
78th
On the App Store
5.6 yrs
Works with
Integrations listed for Synctrack AI Order Tracking
Shopify FlowShopify AdminCheckoutCustomer AccountsFlowKlaviyoTwilioUSPS, UPS, DHL, YunExpress,...
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Frequently asked questions

Create a branded order tracking page with real-time shipment updates, package tracking, order lookup, delivery dates, and multi-carrier tracking. It's a order tracking tool for ecommerce stores.