Nexus AI

Shopify chat app by Altaserv·Automate support and sync live inventory. Let AI handle customer support 24/7.

Snapshot

#682of 790 inChat

Nexus AI is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked Jun 23, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $49/mo

free_trial

Built for Shopify

No

Years live

0

launched Jun 22, 2026

Last updated

Jun 22, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

Catalog position

Where Nexus AI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#682

of 790 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Nexus AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysshopify_lastmod: set to 2026-06-22name: set to Nexus AItagline: set to Automate support and sync live i…description: set to Nexus AI transforms customer sup…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Essential Plan (+3 more)primary_price_value: set to 49categories: set to Chatlaunched_at: set to Jun 22, 2026works_with: set to noneJun 2, 26Jun 13, 26Jun 23, 26

Works With · Jun 23

set to none

Launched At · Jun 23

set to Jun 22, 2026

Categories · Jun 23

set to Chat

PricingIdentity & listingCadence

Plans

Nexus AI pricing tiers.

Essential Plan

$49/month

  • Web Widget
  • Live Inventory Sync
  • Up to 1,000 AI conversations

Growth Plan

$99/month

  • Web Chat widget
  • WhatsApp API
  • Instagram and Messenger
  • 5000 Messages / month
  • Priority Support
  • Live Inventory Sync

Voice Pro

$149/month

  • Voice AI Chat
  • Web Chat Widget
  • 500 Messages / month
  • Priority Support
  • Live Inventory Sync

Omnichannel

$199/month

  • Voice AI Widget
  • Web Chat Widget
  • Instagram and Messneger
  • WhatsApp API
  • Live Inventory Sync
  • 10000 Messages / month
  • Dedicated Account Manager

Capabilities

What Nexus AI can do.

The 10 capabilities Nexus AI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

4
  • AI chatbots
  • Live chat
  • Voice support
  • Customer insights

Automated responses

3
  • Greetings
  • Product recommendations
  • Quick replies

Customization

3
  • Chat window
  • Welcome messages
  • Chat buttons

FAQ

Nexus AI — frequently asked questions.

What is Nexus AI on Shopify?
Nexus AI is a Shopify app in the Chat category. Nexus AI transforms customer support by deploying autonomous agents that instantly resolve inquiries across Web Chat, WhatsApp, Instagram, and Voice Chat. Our platform reads your live catalog to automatically answer product questions, recommend items, and check inventory without human intervention. By handling repetitive questions and seamlessly routing complex issues to human agents, Nexus saves you time and ensures your customers receive immediate, accurate assistance around the clock.
How do I add Nexus AI on Shopify?
Open the Nexus AI listing in the Shopify App Store at apps.shopify.com/nexusai, choose "Add app," and complete the Shopify install flow. After installation, you can configure Nexus AI from your Shopify admin under Apps.
How much does Nexus AI cost?
Nexus AI has 4 paid plans on the Shopify App Store, starting at $49/month and going up to $199/month.
Is Nexus AI free?
No, Nexus AI is a paid Shopify app. Plans start at $49/month on the Shopify App Store.
When was Nexus AI launched?
Nexus AI launched on June 22, 2026.
Is Nexus AI Built for Shopify?
Nexus AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Nexus AI alternatives?
Merchants commonly compare Nexus AI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,414

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,796

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,265

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★984

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Nexus AI.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View Nexus AI on the Shopify App Store ↗