Navi

Shopify chat app by Myffu·The AI assistant that turns visitor questions into orders and handles support, day and night.

Snapshot

#395of 820 inChat

Navi is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked Jun 3, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $115/mo

free_trial

Built for Shopify

No

Years live

0

launched Jun 1, 2026

Last updated

Jun 18, 2026

Shopify listing

Catalog position

Where Navi sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#395

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Navi has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-03 → 2026-06-16tagline: Un assistant qui répond avec le … → The AI assistant that turns visi…description: Un agent qui répond à vos client… → Navi is an AI assistant that liv…icon_url: https://cdn.shopify.com/app-stor… → https://cdn.shopify.com/app-stor…pricing_model: paid → free_trialpricing_tiers: Discovery (+3 more) → Discovery (+3 more)primary_price_value: 119 → 115shopify_lastmod: 2026-06-16 → 2026-06-18Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jun 19

2026-06-16 → 2026-06-18

Primary Price Value · Jun 18

119 → 115

Pricing Tiers · Jun 18

Discovery (+3 more) → Discovery (+3 more)

PricingIdentity & listingCadence

Plans

Navi pricing tiers.

Discovery

$115/month

  • AI sales, orders & support assistant
  • Custom knowledge base
  • Analytics dashboard
  • Email support
  • 300 conversations / month

Starter

$290/month

  • Everything in Discovery
  • Brand voice & custom instructions
  • Priority email support
  • 800 conversations / month

Pro

$465/month

  • Everything in Starter
  • Guided onboarding
  • 1,500 conversations / month

Scale

$699/month

  • Everything in Pro
  • Dedicated account manager
  • Monthly performance review
  • Tailored onboarding
  • 3,000 conversations / month

Capabilities

What Navi can do.

The 12 capabilities Navi lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

4
  • AI chatbots
  • Live chat
  • Multi-language
  • Agent analytics

Automated responses

7
  • Cart recovery
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Upsell

Customization

1
  • Chat flows

FAQ

Navi — frequently asked questions.

What is Navi on Shopify?
Navi is a Shopify app in the Chat category. Navi is an AI assistant that lives in your store chat and works around the clock. It recommends the right products and guides shoppers to checkout, looks up orders and tracking, and resolves support questions, all in your brand’s voice. Navi auto-detects visitor’s language and replies natively, and answers only from your real content: your policies, FAQs and product docs. No scripts to build, no flows to maintain. Install, set your tone, and Navi starts converting and supporting from day one.
How much does Navi cost?
Navi has 4 paid plans on the Shopify App Store, starting at $115/month and going up to $699/month.
Is Navi free?
No, Navi is a paid Shopify app. Plans start at $115/month on the Shopify App Store.
When was Navi launched?
Navi launched on June 1, 2026.
Is Navi Built for Shopify?
Navi does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Navi alternatives?
Merchants commonly compare Navi with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Navi.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Navi — free Start free

Prefer the source? View Navi on the Shopify App Store ↗