Mulberry Product Protection

Shopify warranties and insurance app by Mulberry·Offer customers accident protection and extended warranties

Snapshot

4.30(24 reviews)#17of 84 inWarranties and insurance

Ongoing.AI tracks Mulberry Product Protection daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesWarranties and insurance

Rating

4.30

24 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

5

launched Jul 20, 2020

Last updated

Jun 24, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#25#25#25#24#245.003.752.501.250.00May 28May 30Jun 1Jun 3Jun 5Total reviewsRating (0–5)
Mulberry Product Protection added 0 reviews over the last 28 days.

Category rank over time

Where Mulberry Product Protection sits day-by-day in Warranties and insurance.

Position across the Warranties and insurance page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Warranties and insurance leaderboard →

#32#43#53#64#74May 28May 31Jun 4Jun 7Jun 11Mulberry Product Protection · #67ESP Shipping Protection · #66OrderGuard – Protect & Claims · #68
Best position observed: #33. Mulberry Product Protection slipped 32 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Mulberry Product Protection sits in the App Store.

Rank and percentile inside the Warranties and insurance category — the competitive shape of the niche around this app.

Rank in Warranties and insurance

#17

of 84 active apps

Review count percentile

81th

vs category siblings

Rating percentile

47th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What Mulberry Product Protection has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-08 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jun 25

2026-06-21 → 2026-06-24

Shopify Lastmod · Jun 22

2026-06-20 → 2026-06-21

Shopify Lastmod · Jun 21

2026-06-18 → 2026-06-20

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.30(24 reviews)
  • 87%positive27
  • 3%neutral1
  • 10%negative3

Top themes

    What merchants praise

    “We engaged with Mulberry to offer protection plans for our customers a few months back. Their customer support is highly engaged - they are extremely collaborative and the best part is that they take ownership of any technical issues and work closely with us until resolved. Their offering is very easy and intuitive to use by our customers with comprehensive offerings for our AI Workout Mirrors (hardware product).”
    FORME · 5★

    What merchants complain about

    “BEWARE...Support may not exist. We started an account with Mulberry and added a bank account to the billing settings and received a pair of verification deposits however, none were able to be verified with the amounts deposited. We made certain of the accuracy of each bank deposit and even switch the order of entry, however, we've received the same results: "We couldn't verify this bank account". Contacted support via email regarding our issue on February 18, 2021. It's now the 24th, still no response. BEWARE...Support may not exist. We will update this review on March 3, 2021.”
    Swiss-Fam · 1★

    Plans

    Mulberry Product Protection pricing tiers.

    Free

    Free to install

      Capabilities

      What Mulberry Product Protection can do.

      The 4 capabilities Mulberry Product Protection lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Coverage type

      1
      • Extended warranty

      Opt-in experience

      2
      • Checkout
      • Custom upsell

      Claims management

      1
      • Claims portal

      FAQ

      Mulberry Product Protection — frequently asked questions.

      What is Mulberry Product Protection on Shopify?
      Mulberry Product Protection is a Shopify app in the Warranties and insurance category. When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal. It averages 4.30 out of 5 across 24 merchant reviews on the Shopify App Store.
      How much does Mulberry Product Protection cost?
      Mulberry Product Protection is priced at $0/month on the Shopify App Store.
      When was Mulberry Product Protection launched?
      Mulberry Product Protection launched on July 20, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 24 merchant reviews.
      Is Mulberry Product Protection Built for Shopify?
      Mulberry Product Protection does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Mulberry Product Protection alternatives?
      Merchants commonly compare Mulberry Product Protection with Xcotton Post Purchase Guard, Navidium Shipping Protection, Captain Shipping Protection, and Simply Shipping Protection. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      XCOTTON CO.

      Xcotton Post Purchase Guard

      5.00★471

      Navidium Apps

      Navidium Shipping Protection

      4.80★358

      Known for: billing-issues

      Captain Insure

      Captain Shipping Protection

      4.90★243

      Known for: integration-issues

      Lucent Innovation

      Simply Shipping Protection

      4.60★125

      Known for: customer-support

      Browse more inAll Warranties and insurance apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Mulberry Product Protection.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Request access Get alerts on Mulberry Product Protection

      Prefer the source? View Mulberry Product Protection on the Shopify App Store ↗