Captain Shipping Protection

Shopify upsell and cross-sell app by Captain Insure·Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.

Snapshot

4.90(243 reviews)#67of 956 inUpsell and cross-sell

Ongoing.AI tracks Captain Shipping Protection daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.90

243 reviews

Pricing

From $11/mo

free_trial

Built for Shopify

Yes

Years live

3

launched Aug 4, 2022

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

+2

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2462442432412405.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Captain Shipping Protection added 2 reviews over the last 28 days.

Category rank over time

Where Captain Shipping Protection sits day-by-day in Upsell and cross-sell.

Position across the Upsell and cross-sell page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Upsell and cross-sell leaderboard →

#50#56#62#68#74May 28May 30Jun 2Jun 4Jun 7Captain Shipping Protection · #60
Best position observed: #51. Captain Shipping Protection climbed 13 positions over the window.

Keyword rank over time

Where Captain Shipping Protection shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Captain Shipping Protection ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #60 on "protect images".

#59#67#76#84#92May 28May 31Jun 4Jun 7Jun 11protect images
1 term, 12 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • protect images

    #91

    best #60

    −25 positions

Catalog position

Where Captain Shipping Protection sits in the App Store.

Rank and percentile inside the Upsell and cross-sell category — the competitive shape of the niche around this app.

Rank in Upsell and cross-sell

#67

of 956 active apps

Review count percentile

93th

vs category siblings

Rating percentile

59th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What Captain Shipping Protection has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(243 reviews)
  • 97%positive285
  • 0%neutral1
  • 2%negative7

Popular mentions

  • integration issues
  • customer support
  • compatibility

Top themes

  1. integration issues1
  2. customer support1
  3. compatibility1

What merchants praise

I’ve been using the Captain Insurance App for a while, and it’s been a fantastic addition to my store. The app itself is straightforward to set up and navigate, offering great coverage options that give both me and my customers peace of mind. What really stands out is the support team—anytime I had an issue, they were quick to respond and resolve it efficiently. They even helped fix a recent technical glitch caused by a Shopify update, going above and beyond to ensure everything ran smoothly again. Highly recommend this app for anyone looking to add insurance to their store!
Knives.mx · 5

What merchants complain about

This App killed my conversion rate from 2.7% to 0.7% I don't know what happened but I uninstalled it after 1 day - please refund
Heritage Collective · 1 · 2025-09-24

Plans

Captain Shipping Protection pricing tiers.

Standard

$11/month

  • Unlimited orders
  • Fully customizable cart widget
  • Flexible dynamic pricing
  • Claim portal with email updates
  • Auto-translate for multi-language stores
  • 24/7 live chat support
  • Compatible with all store themes

Plus

$49/month

  • Unlimited orders
  • Customizable cart & checkout widgets
  • Flexible dynamic pricing
  • Claim portal with email updates
  • Auto-translate for multi-language stores
  • Dedicated account manager
  • For Shopify Plus only

Capabilities

What Captain Shipping Protection can do.

The 34 capabilities Captain Shipping Protection lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Upsell and cross-sell

Customization

7
  • Cart upsell
  • Checkout upsell
  • One-click add-ons
  • Cart drawer
  • Custom CSS
  • Multi-currency
  • Custom rules

Offers and recommendations

7
  • Warranties
  • Shipping protection
  • Free gifts
  • Free shipping
  • Product add-ons
  • Frequently bought together
  • Bundles

Analytics

4
  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

Warranties and insurance

Coverage type

8
  • Shipping
  • Stolen packages
  • Lost packages
  • Damaged packages
  • Extended warranty
  • Fixed pricing
  • Dynamic pricing
  • Percentage pricing

Opt-in experience

7
  • Auto opt-in
  • Cart page
  • Checkout
  • Custom widget
  • Custom branding
  • Custom upsell
  • Revenue sharing

Claims management

1
  • Custom policies

FAQ

Captain Shipping Protection — frequently asked questions.

What is Captain Shipping Protection on Shopify?
Captain Shipping Protection is a Shopify app in the Upsell and cross-sell category. Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! It averages 4.90 out of 5 across 243 merchant reviews on the Shopify App Store.
How much does Captain Shipping Protection cost?
Captain Shipping Protection has 2 paid plans on the Shopify App Store, starting at $11/month and going up to $49/month.
Is Captain Shipping Protection free?
No, Captain Shipping Protection is a paid Shopify app. Plans start at $11/month on the Shopify App Store.
When was Captain Shipping Protection launched?
Captain Shipping Protection launched on August 4, 2022 — over 3 years on the Shopify App Store. In that time it has gathered 243 merchant reviews.
Is Captain Shipping Protection Built for Shopify?
Yes — Captain Shipping Protection carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best Captain Shipping Protection alternatives?
Merchants commonly compare Captain Shipping Protection with PageFly Landing Page Builder, Kaching Bundles App & Upsells, BOGOS, and GemPages Landing Page Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Captain Shipping Protection?
2% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are integration issues, customer support, and compatibility — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Captain Shipping Protection.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Captain Shipping Protection on the Shopify App Store ↗