Captain Shipping Protection
Shopify upsell and cross-sell app by Captain Insure·Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.
Snapshot
Ongoing.AI tracks Captain Shipping Protection daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
243 reviews
Pricing
From $11/mo
free_trial
Built for Shopify
Yes
Years live
3
launched Aug 4, 2022
Last updated
Jul 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
-1
28-day Δ
+2
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Captain Shipping Protection sits day-by-day in Upsell and cross-sell.
Position across the Upsell and cross-sell page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Upsell and cross-sell leaderboard →
Keyword rank over time
Where Captain Shipping Protection shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Captain Shipping Protection ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #60 on "protect images".
protect images
#91
best #60
−25 positions
Catalog position
Where Captain Shipping Protection sits in the App Store.
Rank and percentile inside the Upsell and cross-sell category — the competitive shape of the niche around this app.
Rank in Upsell and cross-sell
#67
of 956 active apps
Review count percentile
93th
vs category siblings
Rating percentile
59th
vs category siblings
Years on App Store
3
since 2022
Listing change cadence
What Captain Shipping Protection has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 97%positive285
- 0%neutral1
- 2%negative7
Popular mentions
- integration issues
- customer support
- compatibility
Top themes
- integration issues1
- customer support1
- compatibility1
What merchants praise
“I’ve been using the Captain Insurance App for a while, and it’s been a fantastic addition to my store. The app itself is straightforward to set up and navigate, offering great coverage options that give both me and my customers peace of mind. What really stands out is the support team—anytime I had an issue, they were quick to respond and resolve it efficiently. They even helped fix a recent technical glitch caused by a Shopify update, going above and beyond to ensure everything ran smoothly again. Highly recommend this app for anyone looking to add insurance to their store!”
What merchants complain about
“This App killed my conversion rate from 2.7% to 0.7% I don't know what happened but I uninstalled it after 1 day - please refund”
Plans
Captain Shipping Protection pricing tiers.
Standard
$11/month
- Unlimited orders
- Fully customizable cart widget
- Flexible dynamic pricing
- Claim portal with email updates
- Auto-translate for multi-language stores
- 24/7 live chat support
- Compatible with all store themes
Plus
$49/month
- Unlimited orders
- Customizable cart & checkout widgets
- Flexible dynamic pricing
- Claim portal with email updates
- Auto-translate for multi-language stores
- Dedicated account manager
- For Shopify Plus only
Capabilities
What Captain Shipping Protection can do.
The 34 capabilities Captain Shipping Protection lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Upsell and cross-sell
Customization
7- Cart upsell
- Checkout upsell
- One-click add-ons
- Cart drawer
- Custom CSS
- Multi-currency
- Custom rules
Offers and recommendations
7- Warranties
- Shipping protection
- Free gifts
- Free shipping
- Product add-ons
- Frequently bought together
- Bundles
Analytics
4- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Warranties and insurance
Coverage type
8- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Extended warranty
- Fixed pricing
- Dynamic pricing
- Percentage pricing
Opt-in experience
7- Auto opt-in
- Cart page
- Checkout
- Custom widget
- Custom branding
- Custom upsell
- Revenue sharing
Claims management
1- Custom policies
FAQ
Captain Shipping Protection — frequently asked questions.
What is Captain Shipping Protection on Shopify?
How much does Captain Shipping Protection cost?
Is Captain Shipping Protection free?
When was Captain Shipping Protection launched?
Is Captain Shipping Protection Built for Shopify?
What are the best Captain Shipping Protection alternatives?
What complaints come up about Captain Shipping Protection?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Captain Shipping Protection.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Captain Shipping Protection on the Shopify App Store ↗