ShipGuard

Shopify warranties and insurance app by WeNexus·Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft

Snapshot

4.40(17 reviews)#20of 83 inWarranties and insurance

Ongoing.AI tracks ShipGuard daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.40

17 reviews

Pricing

From $9/mo

freemium

Built for Shopify

Yes

Years live

1

launched Dec 16, 2024

Last updated

Jul 2, 2026

Shopify listing

Category rank over time

Where ShipGuard sits day-by-day in Warranties and insurance.

Position across the Warranties and insurance page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Warranties and insurance leaderboard →

#3#5#6#8#9May 28May 31Jun 4Jun 7Jun 11ShipGuard · #7Captain Shipping Protection · #6Shipping Protection ‑Insurance · #8
Best position observed: #7. ShipGuard held steady over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where ShipGuard shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term ShipGuard ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #73 on "protect images".

#72#78#84#89#95May 29Jun 1Jun 4Jun 7Jun 11protect images
1 term, 11 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • protect images

    #94

    best #73

    −17 positions

Catalog position

Where ShipGuard sits in the App Store.

Rank and percentile inside the Warranties and insurance category — the competitive shape of the niche around this app.

Rank in Warranties and insurance

#20

of 83 active apps

Review count percentile

77th

vs category siblings

Rating percentile

48th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What ShipGuard has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+23shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01shopify_lastmod: 2026-07-01 → 2026-07-02Jun 12, 26Jun 22, 26Jul 3, 26

Shopify Lastmod · Jul 3

2026-07-01 → 2026-07-02

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.40(17 reviews)
  • 86%positive18
  • 5%neutral1
  • 10%negative2

Popular mentions

  • bugs
  • performance

Top themes

  1. bugs1
  2. performance1

What merchants praise

(Updated Review) I want to update my previous review and clarify that the issue I experienced was not caused by ShipGuard, but by my store’s theme setup. After checking with the developer and reviewing their performance metrics, I realized the app works perfectly and does not slow down the store. It’s actually a great tool; easy to use, fully integrated with Shopify, and best of all, it’s free. It helped me secure hundreds of orders and added real value to my shop. Thanks to the support team for helping me understand the setup better!
Blacinshop · 5

What merchants complain about

The app has so many bugs. 1- Custom tags get removed automatically after 2-3 hours. 2- Analytics report was showing incorrect data, which we later get that fixed. 3- If you are excluding some products, they are getting removed automatically from the app after 2-3 hours. Support team's response/resolution time is extremely slow...
Just Wines · 1 · 2025-08-06

Plans

ShipGuard pricing tiers.

Free

Free to install

  • Unlimited Insurance orders
  • Fixed, percentage & cart-value pricing
  • Fully customizable widget
  • Claim Management + Customer Claim Portal
  • Auto-fulfillment for insurance product
  • Product exclusion
  • Upsell reminder popup

Standard

$9.99/month

  • Unlimited Insurance orders
  • Fixed, percentage & cart-value pricing
  • Fully customizable widget
  • Claim Management + Customer Claim Portal
  • Auto-fulfillment for insurance product
  • Product exclusion
  • Upsell reminder popup
  • Translations

Plus

$29.99/month

  • Checkout Extension (Shopify Plus only)
  • Unlimited Insurance orders
  • Fixed, percentage & cart-value pricing
  • Fully customizable widget
  • Claim Management + Customer Claim Portal
  • Auto-fulfillment for insurance product
  • Product exclusion + Upsell reminder
  • Translations + Geo-location targeting

Capabilities

What ShipGuard can do.

The 40 capabilities ShipGuard lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Warranties and insurance

Coverage type

9
  • Shipping
  • Stolen packages
  • Lost packages
  • Damaged packages
  • Extended warranty
  • Fixed pricing
  • Dynamic pricing
  • Percentage pricing
  • Returns and exchanges

Opt-in experience

7
  • Auto opt-in
  • Cart page
  • Checkout
  • Custom widget
  • Coverage confirmation
  • Custom branding
  • Custom upsell

Claims management

7
  • Auto-handling
  • Claims portal
  • Request form
  • Custom policies
  • Claims dashboard
  • Tracking
  • Email notifications

Upsell and cross-sell

Customization

10
  • Cart upsell
  • Checkout upsell
  • Announcement bar
  • Thank you page upsell
  • One-click add-ons
  • Cart drawer
  • Pop-ups
  • Custom CSS
  • Multi-currency
  • Custom rules

Offers and recommendations

2
  • Warranties
  • Shipping protection

Analytics

5
  • Click-through rates
  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

FAQ

ShipGuard — frequently asked questions.

What is ShipGuard on Shopify?
ShipGuard, officially listed on the Shopify App Store as ShipGuard: Shipping Protection, is a Shopify app in the Warranties and insurance category. ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction. It averages 4.40 out of 5 across 17 merchant reviews on the Shopify App Store.
How much does ShipGuard cost?
ShipGuard offers a free plan and 2 paid plans starting at $9/month and going up to $29.99/month. The free plan includes Unlimited Insurance orders, Fixed, percentage & cart-value pricing, Fully customizable widget, and Claim Management + Customer Claim Portal. The paid plans unlock advanced features beyond what's available on the free tier.
Is ShipGuard free?
Yes — ShipGuard offers a free plan alongside paid options. The free plan includes Unlimited Insurance orders, Fixed, percentage & cart-value pricing, and Fully customizable widget. Paid plans start at $9/month for advanced features.
When was ShipGuard launched?
ShipGuard launched on December 16, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 17 merchant reviews.
Is ShipGuard Built for Shopify?
Yes — ShipGuard carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best ShipGuard alternatives?
Merchants commonly compare ShipGuard with PageFly Landing Page Builder, Kaching Bundles App & Upsells, BOGOS, and GemPages Landing Page Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ShipGuard.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View ShipGuard on the Shopify App Store ↗