MSG91

Shopify abandoned cart app by Superheros Inc·Abandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication.

Snapshot

1.80(4 reviews)#116of 301 inAbandoned cart

Ongoing.AI tracks MSG91 daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAbandoned cartChat

Rating

1.80

4 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

3

launched Aug 22, 2022

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

4.103.803.503.202.905.003.752.501.250.00May 28May 31Jun 4Jun 8Jun 12Total reviewsRating (0–5)
MSG91 added 0 reviews over the last 28 days.

Category rank over time

Where MSG91 sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →

#57#62#66#71#75May 28May 31Jun 4Jun 8Jun 12MSG91 · #74Speed Cart‑ Cart Drawer Upsell · #73
Best position observed: #58. MSG91 slipped 13 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where MSG91 shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term MSG91 ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #71 on "abandoned cart".

#70#75#81#86#91May 29Jun 7Jun 16Jun 25Jul 4abandoned cart
1 term, 37 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • abandoned cart

    #88

    best #71

    −9 positions

Catalog position

Where MSG91 sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#116

of 301 active apps

Review count percentile

61th

vs category siblings

Rating percentile

44th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What MSG91 has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02shopify_lastmod: 2026-07-02 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-07-02 → 2026-07-03

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

1.80(4 reviews)
  • 92%positive11
  • 0%neutral0
  • 8%negative1

Top themes

    What merchants praise

    “MSG91 is truly impressive. It covers all the bases, from abandoned cart alerts to order confirmations. What stands out to me is its omni-channel support, including SMS, email, voice, and WhatsApp. It feels like having your own personal communication assistant.”
    Digital Flare · 5★ · 2024-03-26

    What merchants complain about

    “very poor customer support, when asked for certain steps to help our dev team with your app integration, they straightaway said no "we wont help" "our dev team doesnt come on call" they didnt know anything about it, instead of helping they just ignore your calls and no support”
    Who Wore Whhat · 1★ · 2026-06-10

    Plans

    MSG91 pricing tiers.

    Free

    Free to install

      Capabilities

      What MSG91 can do.

      The 26 capabilities MSG91 lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Abandoned cart

      Cart recovery

      4
      • Email reminders
      • SMS notifications
      • Multi-channel messaging
      • Automated workflows

      Display options

      3
      • Triggers
      • Multi-language
      • A/B testing

      Chat

      Real-time messaging

      7
      • AI chatbots
      • Live chat
      • SMS
      • Email chat
      • Voice support
      • Multi-language
      • Push notifications

      Automated responses

      8
      • Cart recovery
      • COD verification
      • Discounts
      • Product recommendations
      • Shipping alerts
      • Order updates
      • Cross-sell
      • Upsell

      Customization

      4
      • Business hours
      • Welcome messages
      • Chat buttons
      • Chat assignment

      FAQ

      MSG91 — frequently asked questions.

      What is MSG91 on Shopify?
      MSG91 is a Shopify app in the Abandoned cart category. Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging! It averages 1.80 out of 5 across 4 merchant reviews on the Shopify App Store.
      How much does MSG91 cost?
      MSG91 is priced at $0/month on the Shopify App Store.
      When was MSG91 launched?
      MSG91 launched on August 22, 2022 — over 3 years on the Shopify App Store. In that time it has gathered 4 merchant reviews.
      Is MSG91 Built for Shopify?
      MSG91 does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best MSG91 alternatives?
      Merchants commonly compare MSG91 with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Postscript SMS Marketing. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      Shopify

      Shopify Inbox

      4.70★5,443

      Known for: missing-features

      Chatty AI Sales Agent - For live chat & helpdesk

      Chatty AI Chatbot & Live Chat

      4.90★1,809

      Known for: bug

      TIDIO LLC

      Tidio ‑ Live Chat & AI Chatbot

      4.70★1,272

      Known for: customer-support

      Postscript

      Postscript SMS Marketing

      4.70★1,123

      Known for: customer-support

      Browse more inAll Abandoned cart apps All Chat apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running MSG91.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Track MSG91 — free Start free

      Prefer the source? View MSG91 on the Shopify App Store ↗