Molin

Shopify chat app by Molin AI Ltd·ChatGPT-powered AI that helps customers buy faster while reducing your customer support workload.

Snapshot

4.70(11 reviews)#119of 813 inChat

Ongoing.AI tracks Molin daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

4.70

11 reviews

Pricing

From $23/mo

freemium

Built for Shopify

No

Years live

2

launched Jan 24, 2024

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

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28-day Δ

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Rating change

7-day Δ

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28-day Δ

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#11#11#11#10#105.003.752.501.250.00May 28May 28May 29May 29May 30Total reviewsRating (0–5)
2 daily snapshots in our index.

Catalog position

Where Molin sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#119

of 813 active apps

Review count percentile

85th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Molin has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-06 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(11 reviews)
  • 91%positive10
  • 0%neutral0
  • 9%negative1

Popular mentions

  • pricing
  • billing issues
  • customer support
  • refund request

Top themes

  1. pricing1
  2. billing issues1
  3. customer support1
  4. refund request1

What merchants praise

“Nagyon hasznos applikáció! Figyelni kell főleg az elején, hogy minden jól be legyen állítva, de nafgyon sokat segít! Very useful application! You have to pay attention, especially at the beginning, to make sure everything is set up correctly, but it really helps a lot!”
Dobosi Birtok · 5★ · 2026-04-16

Plans

Molin pricing tiers.

Free

Free

  • 25 AI conversations
  • Up to 500 products
  • 5 preset answers
  • Human handover
  • Limited conversation history

Startup ($1 now)

$23/month

  • 125 AI conversations
  • Up to 1,000 products
  • 20 preset answers
  • Collect potential lead
  • Social integrations
  • Automatic product refresh
  • Limited-time offer! Originally $23/mo

Growth ($1 now)

$65/month

  • 500 AI conversations
  • Up to 10,000 products
  • 50 preset answers
  • File upload
  • Order updates & tracking codes
  • Limited analytics
  • Remove Molin branding
  • Limited-time offer! Originally $65/mo

Scale ($1 now)

$139/month

  • 1,250 AI conversations
  • Up to 30,000 products
  • 100 preset answers
  • File upload with full analytics
  • Order cancellation, refunds, restocking
  • Custom AI actions
  • Limited-time offer! Originally $139/mo

Capabilities

What Molin can do.

The 18 capabilities Molin lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

6
  • AI chatbots
  • Live chat
  • Multi-language
  • Callback
  • Behavior tracking
  • Agent analytics

Automated responses

7
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Shipping alerts
  • Order updates

Customization

5
  • Color and font
  • Emojis and stickers
  • Business hours
  • Welcome messages
  • Agent avatar

FAQ

Molin — frequently asked questions.

What is Molin on Shopify?
Molin, officially listed on the Shopify App Store as Molin: AI Chatbot Agent, is a Shopify app in the Chat category. Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. It averages 4.70 out of 5 across 11 merchant reviews on the Shopify App Store.
How much does Molin cost?
Molin offers a free plan and 3 paid plans starting at $23/month and going up to $139/month. The free plan includes 25 AI conversations, Up to 500 products, 5 preset answers, and Human handover. The paid plans unlock advanced features beyond what's available on the free tier.
Is Molin free?
Yes — Molin offers a free plan alongside paid options. The free plan includes 25 AI conversations, Up to 500 products, and 5 preset answers. Paid plans start at $23/month for advanced features.
When was Molin launched?
Molin launched on January 24, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 11 merchant reviews.
Is Molin Built for Shopify?
Molin does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Molin alternatives?
Merchants commonly compare Molin with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,439

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,273

Known for: bug-notifications

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★983

Known for: missing-feature

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Molin.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Molin

Prefer the source? View Molin on the Shopify App Store ↗