OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.7 ★
11 reviews
Pricing
Free plan available
Free
Free
  • • 25 AI conversations
  • • Up to 500 products
  • • 5 preset answers
  • • Human handover
  • • Limited conversation history
Startup ($1 now)
$23/month
14-day free trial · or $228/year and save 17%
  • • 125 AI conversations
  • • Up to 1,000 products
  • • 20 preset answers
  • • Collect potential lead
  • • Social integrations
Growth ($1 now)
$65/month
14-day free trial · or $660/year and save 15%
  • • 500 AI conversations
  • • Up to 10,000 products
  • • 50 preset answers
  • • File upload
  • • Order updates & tracking codes
Scale ($1 now)
$139/month
14-day free trial · or $1,428/year and save 14%
  • • 1,250 AI conversations
  • • Up to 30,000 products
  • • 100 preset answers
  • • File upload with full analytics
  • • Order cancellation, refunds, restocking
What does Molin do?

Molin is a conversational AI chatbot which uses your shop's data with advanced AI language models to instantly answer customer queries in over 92 languages.

  • Sell more: Recommend products to your customers in conversation to sell more.
  • Reply instantly: Answer customer questions instantly in multiple languages.
  • AI Actions: Automatic order updates, cancellations, refunds and more.
  • Engage customers with personalised conversation starters based on user behavior.
  • Gain unique insights from your customer's conversations to improve your shop.

Features

ChatAI chatbotsLive chatMulti-languageCallbackBehavior trackingAgent analyticsDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesColor and fontEmojis and stickersBusiness hoursWelcome messagesAgent avatar
Review history
Daily review count on the Shopify App Store
11±0 · 30d· Rating steady at 4.7★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #175▼20

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#93 of 891
Review percentile
90th
Rating percentile
69th
On the App Store
2.7 yrs
Works with
Integrations listed for Molin: AI Chatbot Agent
Checkout
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Frequently asked questions

Molin is a conversational AI chatbot which uses your shop's data with advanced AI language models to instantly answer customer queries in over 92 languages. It's a chat tool for ecommerce stores.