OngoingAI

Molin usage & market intelligence

Shopify rating

4.7 ★

11 reviews

Pricing
Free plan available
FreeFree
  • 25 AI conversations
  • Up to 500 products
  • 5 preset answers
  • Human handover
  • Limited conversation history
Startup ($1 now)$23/month

14-day free trial · or $228/year and save 17%

  • 125 AI conversations
  • Up to 1,000 products
  • 20 preset answers
  • Collect potential lead
  • Social integrations
Growth ($1 now)$65/month

14-day free trial · or $660/year and save 15%

  • 500 AI conversations
  • Up to 10,000 products
  • 50 preset answers
  • File upload
  • Order updates & tracking codes
Scale ($1 now)$139/month

14-day free trial · or $1,428/year and save 14%

  • 1,250 AI conversations
  • Up to 30,000 products
  • 100 preset answers
  • File upload with full analytics
  • Order cancellation, refunds, restocking
What does Molin do?

Molin is a conversational AI chatbot which uses your shop's data with advanced AI language models to instantly answer customer queries in over 92 languages.

  • Sell more: Recommend products to your customers in conversation to sell more.
  • Reply instantly: Answer customer questions instantly in multiple languages.
  • AI Actions: Automatic order updates, cancellations, refunds and more.
  • Engage customers with personalised conversation starters based on user behavior.
  • Gain unique insights from your customer's conversations to improve your shop.

Features

ChatAI chatbotsLive chatMulti-languageCallbackBehavior trackingAgent analyticsDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesColor and fontEmojis and stickersBusiness hoursWelcome messagesAgent avatar
Review history
Daily review count on the Shopify App Store
11±0 · 27d· Rating steady at 4.7
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#88 of 852
Review percentile
90th
Rating percentile
69th
On the App Store
2.6 yrs
Works with
Integrations listed for Molin: AI Chatbot Agent
Checkout

Frequently asked questions

Molin is a conversational AI chatbot which uses your shop's data with advanced AI language models to instantly answer customer queries in over 92 languages. It's a chat tool for ecommerce stores.