OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • 50 AI conversations per month
  • • Install and try Merchant Copilot at no
Starter
$24/month
14-day free trial
  • • 500 AI conversations per month.
  • • Ideal for small stores
  • • Automate customer support and reduce tic
Growth
$79/month
14-day free trial
  • • 2,000 AI conversations per month.
  • • For growing stores
  • • Higher traffic that need reliable 24/7
Scale
$199/month
14-day free trial
  • • Unlimited AI conversations per month.
  • • For high-volume stores
  • • Enterprise-grade AI support with no caps
What does Merchant Copilot AI Chatbot do?

Merchant Copilot puts an AI support agent on your storefront, so shoppers get answers the moment they ask instead of waiting on email. It indexes ...

  • Instant answers on sizing, stock, variants, shipping and return policies
  • Shoppers check order status and tracking without leaving the chat
  • Every answer comes from your real store data, so nothing is invented
  • Turn the chat widget on from your theme editor, no code required
  • Review every shopper conversation from your admin dashboard

Features

ChatAI chatbotsLive chatFAQsProduct recommendationsShipping alertsOrder updatesChat window
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #849▲6

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#699 of 889
Review percentile
21th
Rating percentile
61th
On the App Store
0.2 yrs
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Frequently asked questions

Merchant Copilot puts an AI support agent on your storefront, so shoppers get answers the moment they ask instead of waiting on email. It indexes ... It's a chat tool for ecommerce stores.