OngoingAI

Merchant AI usage & market intelligence

Pricing
Free plan available
Free PlanFree
  • • 20 messages / month
  • • 1 AI agent
  • • 1 team seat
  • • 1 MB knowledge base
  • • Website & file sources
Starter Plan$25/month

14-day free trial · or $255/year and save 15%

  • • 400 messages / month
  • • 1 AI agent
  • • 2 team seats
  • • 15 MB knowledge base
  • • All source types
Pro Plan$79/month

14-day free trial · or $805.80/year and save 15%

  • • 2,500 messages / month
  • • 3 AI agents
  • • 5 team seats
  • • 30 MB knowledge base
  • • All source types
Business Plan$249/month

14-day free trial · or $2,539.80/year and save 15%

  • • 9,000 messages / month
  • • 5 AI agents
  • • 10 team seats
  • • 60 MB knowledge base
  • • All source types
What does Merchant AI do?

AI chat agent trained on your products, policies, and content. Recommends, adds to cart, tracks orders, and escalates to your team. Live in two minutes.

  • Auto-syncs your products, collections, policies, and blog posts on install
  • Recommends products and adds to cart inside the conversation
  • Looks up orders, tracking, and starts returns without leaving chat
  • Set your tone, refund posture, and escalation rules in plain English
  • Hands off to email, or helpdesk with full transcript context

Features

ChatAI chatbotsFile uploadBehavior trackingAgent analyticsCustomer insightsCart recoveryFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellChat windowWelcome messagesChat buttonsChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#540 of 852
Review percentile
37th
Rating percentile
61th
On the App Store
0.3 yrs
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Frequently asked questions

AI chat agent trained on your products, policies, and content. Recommends, adds to cart, tracks orders, and escalates to your team. Live in two minutes. It's a chat tool for ecommerce stores.