OngoingAI
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Merchant AI: Chatbots & Agents

An AI assistant trained on your store. Answers questions, suggests products, tracks orders 24/7.

by Cross Digital Ltdapps.shopify.com
App Store
ChatAI chatbotsFile uploadBehavior trackingAgent analyticsCustomer insightsCart recoveryFAQs
About Merchant AI: Chatbots & Agents

AI chat agent trained on your products, policies, and content. Recommends, adds to cart, tracks orders, and escalates to your team. Live in two minutes.

Pricing
Free plan available
Free PlanFree
  • • 20 messages / month
  • • 1 AI agent
  • • 1 team seat
  • • 1 MB knowledge base
  • • Website & file sources
Starter Plan$25/month
  • • 400 messages / month
  • • 1 AI agent
  • • 2 team seats
  • • 15 MB knowledge base
  • • All source types
Pro Plan$79/month
  • • 2,500 messages / month
  • • 3 AI agents
  • • 5 team seats
  • • 30 MB knowledge base
  • • All source types
Business Plan$249/month
  • • 9,000 messages / month
  • • 5 AI agents
  • • 10 team seats
  • • 60 MB knowledge base
  • • All source types
Catalog position
Within Chat on the App Store
Rank by reviews
#514 of 793
Review percentile
35th
Rating percentile
63th
On the App Store
0.2 yrs

Frequently asked questions

What is Merchant AI?

AI chat agent trained on your products, policies, and content. Recommends, adds to cart, tracks orders, and escalates to your team. Live in two minutes. It's a chat tool for ecommerce stores.

How much does Merchant AI cost?

Free plan available