Mearch

Shopify chat app by Mearch AI, S.L.·Mearch AI Sales & Support Chatbot – Boost Sales & Customer Experience with AI

Snapshot

5.00(1 reviews)#316of 820 inChat

Ongoing.AI tracks Mearch daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatUpsell and cross-sell

Rating

5.00

1 reviews

Pricing

From $81/mo

freemium

Built for Shopify

No

Years live

1

launched Jun 18, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Mearch sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#316

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What Mearch has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Popular mentions

  • ease of use
  • customer support
  • automation
  • integration
  • performance

Top themes

  1. ease of use1
  2. customer support1
  3. automation1
  4. integration1
  5. performance1

Plans

Mearch pricing tiers.

Free

Free

  • 100 AI Replies / month
  • 100 Products
  • AI Product Recommendations
  • 7/24 AI Customer Support
  • Multi-language AI answers
  • Customizable AI Personality & Branding
  • FAQ & Contact Information Training

Starter

$81/month

  • 1000 AI Replies / month
  • 1000 Products
  • AI Product Recommendations
  • 7/24 AI Customer Support
  • Multi-language AI answers
  • Customizable AI Personality & Branding
  • Privacy, Shipping and Refund Policy
  • FAQ & Contact Information Training

Growth

$175.50/month

  • 3000 AI Replies / month
  • 5000 Products
  • AI Product Recommendations
  • 7/24 AI Customer Support
  • Multi-language AI answers
  • Customizable AI Personality & Branding
  • Privacy, Shipping and Refund Policy
  • FAQ & Contact Information Training

Premium

$352.30/month

  • 6000 AI Replies / month
  • 10000 Products
  • AI Product Recommendations
  • 7/24 AI Customer Support
  • Multi-language AI answers
  • Customizable AI Personality & Branding
  • Privacy, Shipping and Refund Policy
  • FAQ & Contact Information Training

Capabilities

What Mearch can do.

The 41 capabilities Mearch lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

5
  • AI chatbots
  • Live chat
  • Multi-language
  • Agent analytics
  • Customer insights

Automated responses

8
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Cross-sell
  • Upsell
  • Surveys

Customization

7
  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Agent avatar

Upsell and cross-sell

Customization

7
  • Cart upsell
  • Checkout upsell
  • Product page upsell
  • Thank you page upsell
  • Pop-ups
  • Custom CSS
  • Multi-language

Offers and recommendations

8
  • Free gifts
  • Free shipping
  • Product add-ons
  • Product recommendations
  • Frequently bought together
  • Bundles
  • Tiered discounts
  • AI recommendations

Analytics

6
  • A/B testing
  • Click-through rates
  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

FAQ

Mearch — frequently asked questions.

What is Mearch on Shopify?
Mearch, officially listed on the Shopify App Store as Mearch: AI Chatbot & Support, is a Shopify app in the Chat category. Mearch AI Chatbot helps Shopify merchants enhance the shopping experience, streamline support, and deliver personalized interactions that improve conversion rates and drive higher AOV. It enables smart product discovery through AI-powered search, offers tailored recommendations to help shoppers find what they need, and provides real-time assistance 24/7. With multi-language support and automation, Mearch AI Chatbot ensures accurate, on-brand responses while reducing manual workload. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
How much does Mearch cost?
Mearch offers a free plan and 3 paid plans starting at $81/month and going up to $352.3/month. The free plan includes 100 AI Replies / month, 100 Products, AI Product Recommendations, and 7/24 AI Customer Support. The paid plans unlock advanced features beyond what's available on the free tier.
Is Mearch free?
Yes — Mearch offers a free plan alongside paid options. The free plan includes 100 AI Replies / month, 100 Products, and AI Product Recommendations. Paid plans start at $81/month for advanced features.
When was Mearch launched?
Mearch launched on June 18, 2025 — over 1 year on the Shopify App Store. In that time it has gathered 1 merchant reviews.
Is Mearch Built for Shopify?
Mearch does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Mearch alternatives?
Merchants commonly compare Mearch with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

PageFly

PageFly Landing Page Builder

4.90★5,644

Known for: billing-issues

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Kaching Bundles & Upsells

Kaching Bundles App & Upsells

5.00★4,655

BOGOS

BOGOS: Free Gift Bundle Upsell

5.00★3,974

Known for: pricing

Browse more inAll Chat apps All Upsell and cross-sell apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Mearch.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Mearch — free Start free

Prefer the source? View Mearch on the Shopify App Store ↗