OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • 100 AI chats per month
  • • Up to 10 chats per day
  • • Website chat widget · 1 AI agent
  • • Free forever, no card required
  • • Live Shopify catalog sync
Starter
$49/month
14-day free trial
  • • 1,000 AI chats per month
  • • Website chat widget · 1 team seat
  • • Add one channel: WhatsApp, IG or FB
  • • 2 custom AI agents
  • • Product recommendations & order help
Growth
$99/month
14-day free trial
  • • 2,000 AI chats per month
  • • Unlimited channels, all at once
  • • 5 AI agents · 3 team seats
  • • Quotes, campaigns & API access
  • • Human takeover from a shared inbox
Enterprise
$189/month
14-day free trial
  • • 6,000 AI chats per month
  • • No daily chat cap
  • • Unlimited agents, seats & channels
  • • White-label branding & 99.9% SLA
  • • Everything in Growth, and more
What does Matrixweave do?

Add an AI sales and support agent to your store. It recommends products, answers "where is my order?", captures leads and replies in 100+ languages, 24/7.

  • Recommends products that fit — guides shoppers and suggests add-ons.
  • Answers order questions — secure "where's my order?", returns and delivery help.
  • Replies in 100+ languages — automatic, including Arabic (RTL).
  • One-click catalog connect — products and orders sync securely, no token copying.
  • Leads & bookings — captures contacts and schedules appointments.

Features

ChatAI chatbotsLive chatMulti-languageReal-time translationFAQsGreetingsColor and fontChat windowBusiness hoursWelcome messagesChat buttonsChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 22d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 22 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #953▲7

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#842 of 891
Review percentile
6th
Rating percentile
61th
On the App Store
0.1 yrs
Works with
Integrations listed for Matrixweave: AI Sales Agent
Google CalendarGoogle SheetsInstagramMessengerWhatsApp
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Frequently asked questions

Add an AI sales and support agent to your store. It recommends products, answers "where is my order?", captures leads and replies in 100+ languages, 24/7. It's a chat tool for ecommerce stores.