Mando AI

Shopify chat app by Mando AI Inc·AI customer service agent that answers shopper questions and cuts your support tickets.

Snapshot

#371of 790 inChat

Mando AI is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked Jun 23, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

0

launched Jun 22, 2026

Last updated

Jun 22, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

Catalog position

Where Mando AI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#371

of 790 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Mando AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysshopify_lastmod: set to 2026-06-22name: set to Mando AItagline: set to AI customer service agent that a…description: set to Online shoppers ask the same que…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+3 more)primary_price_value: set to 19categories: set to Chatlaunched_at: set to Jun 22, 2026works_with: set to email Facebook Messenger Instagr…Jun 2, 26Jun 12, 26Jun 23, 26

Works With · Jun 23

set to email Facebook Messenger Instagr…

Launched At · Jun 23

set to Jun 22, 2026

Categories · Jun 23

set to Chat

PricingIdentity & listingCadence

Plans

Mando AI pricing tiers.

Free

Free

  • Access to fast models
  • 50 messages/month
  • 1 AI agent
  • 50 pages
  • 1 team member
  • FB, Whatsapp, Insta Integration
  • AI Voice
  • AI Search

Light

$19/month

  • Everything in Free +
  • 600 messages/credits per month
  • 1,000 pages
  • Live chat (Human Hands-Off)
  • AI Search
  • Help Center
  • Newsroom

Growth

$59/month

  • Everything in Light +
  • Advanced models
  • 3,000 messages/credits per month
  • 5,000 pages
  • AI actions & Workflows
  • 3 team members
  • AI Co-pilot
  • Conversation Starter

Business

$149/month

  • Everything in Growth +
  • 10,000 messages/credits per month
  • 10,000 pages
  • Ticketing System
  • 5 team members
  • AI Assistant (Beta)
  • Custom Onboarding

Capabilities

What Mando AI can do.

The 18 capabilities Mando AI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

4
  • AI chatbots
  • Live chat
  • Email chat
  • Voice support

Automated responses

6
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates
  • Cross-sell

Customization

8
  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

FAQ

Mando AI — frequently asked questions.

What is Mando AI on Shopify?
Mando AI is a Shopify app in the Chat category. Online shoppers ask the same questions every day about products, availability, shipping, and order status, across your storefront, WhatsApp, Instagram, and email. Answering each one by hand is slow and hard to scale. Mando is an AI agent that knows your products and policies and can look up orders, then answers these questions instantly in the shopper's language on every channel. It resolves routine conversations on its own and hands off to your team whenever a person is needed.
How do I add Mando AI on Shopify?
Open the Mando AI listing in the Shopify App Store at apps.shopify.com/mando-ai, choose "Add app," and complete the Shopify install flow. After installation, you can configure Mando AI from your Shopify admin under Apps.
How much does Mando AI cost?
Mando AI offers a free plan and 3 paid plans starting at $19/month and going up to $149/month. The free plan includes Access to fast models, 50 messages/month, 1 AI agent, and 50 pages. The paid plans unlock advanced features beyond what's available on the free tier.
Is Mando AI free?
Yes — Mando AI offers a free plan alongside paid options. The free plan includes Access to fast models, 50 messages/month, and 1 AI agent. Paid plans start at $19/month for advanced features.
When was Mando AI launched?
Mando AI launched on June 22, 2026.
Is Mando AI Built for Shopify?
Mando AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Mando AI alternatives?
Merchants commonly compare Mando AI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,414

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,796

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,265

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★984

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Mando AI.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Mando AI

Prefer the source? View Mando AI on the Shopify App Store ↗