LimeChat

Shopify chat app by LimeChat AI·Deliver Exceptional Support and Increase Retention with AI-Powered WhatsApp

Snapshot

4.90(46 reviews)#61of 812 inChat

Ongoing.AI tracks LimeChat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

4.90

46 reviews

Pricing

From $199/mo

free_trial

Built for Shopify

No

Years live

4

launched Nov 15, 2021

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#47#47#46#45#455.003.752.501.250.00May 28May 31Jun 4Jun 8Jun 12Total reviewsRating (0–5)
LimeChat added 0 reviews over the last 28 days.

Catalog position

Where LimeChat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#61

of 812 active apps

Review count percentile

93th

vs category siblings

Rating percentile

66th

vs category siblings

Years on App Store

4

since 2021

Listing change cadence

What LimeChat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-09 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-25 → 2026-06-29

Shopify Lastmod · Jun 26

2026-06-20 → 2026-06-25

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(46 reviews)
  • 100%positive40
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “The best app for shopify store owners. My prepaid share grew by 30% by using limechat. Must have app for shopify users,”
    Azah, PH91 PVT LTD · 5★

    Plans

    LimeChat pricing tiers.

    Growth

    $199/month

    • 3 Agent Logins
    • Verified Official WhatsApp
    • WhatsApp Broadcasts
    • WhatsApp Journey(ABC+Order confirmation)
    • WhatsApp Support Inbox
    • Dedicated Onboarding Manager

    Pro

    $399/month

    • 5 Agent Logins
    • Everything in Growth +
    • Segmentation and Cross-sell Journeys
    • Click-based Support & Commerce Chatbot
    • Helpdesk for WhatsApp, Email, IG and FB
    • Dedicated Support

    Advanced

    $699/month

    • 8 Agent Logins
    • Everything in Pro +
    • 2-way WhatsApp Journeys and Broadcasts
    • Gen AI Support & Commerce Chatbot
    • Custom Workflows and Integrations
    • Dedicated Growth Consultant

    Capabilities

    What LimeChat can do.

    The 10 capabilities LimeChat lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    2
    • AI chatbots
    • Behavior tracking

    Automated responses

    6
    • COD verification
    • Discounts
    • FAQs
    • Product recommendations
    • Order updates
    • Cross-sell

    Customization

    2
    • Tagging
    • Chat flows

    FAQ

    LimeChat — frequently asked questions.

    What is LimeChat on Shopify?
    LimeChat, officially listed on the Shopify App Store as LimeChat: WhatsApp Support+AI, is a Shopify app in the Chat category. LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results. It averages 4.90 out of 5 across 46 merchant reviews on the Shopify App Store.
    How much does LimeChat cost?
    LimeChat has 3 paid plans on the Shopify App Store, starting at $199/month and going up to $699/month.
    Is LimeChat free?
    No, LimeChat is a paid Shopify app. Plans start at $199/month on the Shopify App Store.
    When was LimeChat launched?
    LimeChat launched on November 15, 2021 — over 4 years on the Shopify App Store. In that time it has gathered 46 merchant reviews.
    Is LimeChat Built for Shopify?
    LimeChat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best LimeChat alternatives?
    Merchants commonly compare LimeChat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,421

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,804

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★981

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running LimeChat.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on LimeChat

    Prefer the source? View LimeChat on the Shopify App Store ↗