OngoingAI

LimeChat usage & market intelligence

Shopify rating

4.9 ★

50 reviews

What merchants actually report
4.90average· 40 reviews analyzed· 37 with written feedback
90% 5★0% ≤3★

93% of attributable reviewers are India merchants. 8% had used the app for a year or more when they reviewed.

The developer replies to 13% of reviews overall.

Rating · last 90d

—

Recent direction

Replies to reviews

13%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

8%

Using 1yr+ at review

Top merchant markets

India 93%Pakistan 5%Malaysia 3%

Tenure when reviewed

under a day 3%days 23%months 68%a year or more 8%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Growth$199/month

14-day free trial

  • • 3 Agent Logins
  • • Verified Official WhatsApp
  • • WhatsApp Broadcasts
  • • WhatsApp Journey(ABC+Order confirmation)
  • • WhatsApp Support Inbox
Pro$399/month

14-day free trial

  • • 5 Agent Logins
  • • Everything in Growth +
  • • Segmentation and Cross-sell Journeys
  • • Click-based Support & Commerce Chatbot
  • • Helpdesk for WhatsApp, Email, IG and FB
Advanced$699/month

14-day free trial

  • • 8 Agent Logins
  • • Everything in Pro +
  • • 2-way WhatsApp Journeys and Broadcasts
  • • Gen AI Support & Commerce Chatbot
  • • Custom Workflows and Integrations
What does LimeChat do?

LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, hum...

  • GPT-Powered Support: Chatbots for amazing automation and experience
  • Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
  • AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS
  • WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
  • 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments

Features

ChatAI chatbotsBehavior trackingCOD verificationDiscountsFAQsProduct recommendationsOrder updatesCross-sellTaggingChat flows
Review history
Daily review count on the Shopify App Store
50+9 · 29d~0.3/day· Rating steady at 4.9★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#44 of 866
Review percentile
95th
Rating percentile
73th
On the App Store
4.8 yrs
Works with
Integrations listed for LimeChat: WhatsApp Support+AI
CallingEmailFacebook & InstagramLive ChatWhatsApp
Apps similar to LimeChat
The App Store's own "more apps like this" for LimeChat
Shopify Inbox
4.6(5,793)

Free

Dondy: WhatsApp Marketing+Chat
4.9(819)

Free plan available

∞ Facebook & Instagram Shop AI
4.9(353)

Free plan available

Frequently asked questions

LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, hum... It's a chat tool for ecommerce stores.