OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Pricing
Free plan available
Free
Free
  • • 50 messages/month
  • • Auto-detect shopper language
  • • Rich product cards
  • • 7-day conversation logs
  • • Manual sync
Starter
$9/month
7-day free trial
  • • 300 messages/month
  • • Everything in Free
  • • All languages, auto-detected
  • • Analytics & insights
  • • 90-day logs + auto-purge
Pro
$19/month
7-day free trial
  • • 1,000 messages / month
  • • Everything in Starter
  • • Priority sync queue
  • • Advanced analytics export
What does Lexa do?

Lexa answers your Shopify shoppers in their own language with live product info, and hands off to a human in one tap. Install free.

  • Only recommends products that are in stock, never sold-out or hidden ones
  • Detects and replies in each shopper's own language across 30+ languages
  • Hands the chat to your team in one tap, so you can take over and reply live
  • Shows you the questions shoppers ask most, with suggested answers to add
  • Lets shoppers add products to their cart without leaving the chat

Features

ChatAI chatbotsLive chatEmail chatFile uploadMulti-languageCustomer insightsColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #885▲1

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#669 of 891
Review percentile
25th
Rating percentile
61th
On the App Store
0.2 yrs

Frequently asked questions

Lexa answers your Shopify shoppers in their own language with live product info, and hands off to a human in one tap. Install free. It's a chat tool for ecommerce stores.