Laintern

Shopify chat app by AstonicLabs·24/7 AI-driven Customer Support: Increase Sales & Customer Satisfaction

Snapshot

5.00(1 reviews)#318of 820 inChat

Ongoing.AI tracks Laintern daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

5.00

1 reviews

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

1

launched Nov 11, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Laintern sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#318

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Laintern has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-19 → 2026-06-30

Shopify Lastmod · Jun 20

2026-06-16 → 2026-06-19

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    Soofai is een geweldige toevoeging aan mijn Shopify-winkel. Ik gebruik de app nog niet super lang, maar ik heb geen seconde spijt gehad. Het neemt in mijn geval 90% van de klantenservice uit handen, wat me enorm veel tijd en geld bespaart. Absoluut een aanrader voor andere ondernemers! - Supplice
    Supplice · 5 · 2024-12-13

    Plans

    Laintern pricing tiers.

    Free Forever

    Free

    • 50 Conversations /month
    • Unlimited Supported Product
    • 5 Behaviour Training Examples
    • 1 Integration
    • Email Support

    Standard

    $29/month

    • 500 Conversations /month
    • Unlimited Supported Product
    • 30 Behaviour Training Examples
    • 1 Integration
    • Email Support

    Pro

    $99/month

    • 1500 Conversations /month
    • Unlimited Supported Product
    • 150 Behaviour Training Examples
    • 3 Integrations
    • Priority Support

    Advanced

    $299/month

    • 5000 Conversations /month
    • Unlimited Supported Product
    • 500 Behaviour Training Examples
    • 5 Integrations
    • Priority Support

    Capabilities

    What Laintern can do.

    The 22 capabilities Laintern lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    6
    • AI chatbots
    • Live chat
    • Email chat
    • Multi-language
    • Agent analytics
    • Customer insights

    Automated responses

    6
    • FAQs
    • Product recommendations
    • Quick replies
    • Shipping alerts
    • Upsell
    • Send transcript

    Customization

    4
    • Color and font
    • Chat window
    • Welcome messages
    • Chat buttons

    Upsell and cross-sell

    Customization

    3
    • Product page upsell
    • Pop-ups
    • Multi-language

    Offers and recommendations

    2
    • Product recommendations
    • AI recommendations

    Analytics

    1
    • Conversion rates

    FAQ

    Laintern — frequently asked questions.

    What is Laintern on Shopify?
    Laintern, officially listed on the Shopify App Store as Laintern: AI Sales Agent, is a Shopify app in the Chat category. Enhance your customer support with Laintern, the AI Agent for your Shopify store! Laintern integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Laintern saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Laintern! It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does Laintern cost?
    Laintern offers a free plan and 3 paid plans starting at $29/month and going up to $299/month. The free plan includes 50 Conversations /month, Unlimited Supported Product, 5 Behaviour Training Examples, and 1 Integration. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Laintern free?
    Yes — Laintern offers a free plan alongside paid options. The free plan includes 50 Conversations /month, Unlimited Supported Product, and 5 Behaviour Training Examples. Paid plans start at $29/month for advanced features.
    When was Laintern launched?
    Laintern launched on November 11, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 1 merchant reviews.
    Is Laintern Built for Shopify?
    Laintern does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Laintern alternatives?
    Merchants commonly compare Laintern with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Laintern.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Laintern on the Shopify App Store ↗