Laintern
Shopify chat app by AstonicLabs·24/7 AI-driven Customer Support: Increase Sales & Customer Satisfaction
Snapshot
Ongoing.AI tracks Laintern daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
1 reviews
Pricing
From $29/mo
freemium
Built for Shopify
No
Years live
1
launched Nov 11, 2024
Last updated
Jun 30, 2026
Shopify listing
Catalog position
Where Laintern sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#318
of 820 active apps
Review count percentile
54th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
1
since 2024
Listing change cadence
What Laintern has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-19 → 2026-06-30
Shopify Lastmod · Jun 20
2026-06-16 → 2026-06-19
Shopify Lastmod · Jun 17
2026-04-28 → 2026-06-16
Reviews
What merchants are saying
- 100%positive1
- 0%neutral0
- 0%negative0
Top themes
What merchants praise
“Soofai is een geweldige toevoeging aan mijn Shopify-winkel. Ik gebruik de app nog niet super lang, maar ik heb geen seconde spijt gehad. Het neemt in mijn geval 90% van de klantenservice uit handen, wat me enorm veel tijd en geld bespaart. Absoluut een aanrader voor andere ondernemers! - Supplice”
Plans
Laintern pricing tiers.
Free Forever
Free
- 50 Conversations /month
- Unlimited Supported Product
- 5 Behaviour Training Examples
- 1 Integration
- Email Support
Standard
$29/month
- 500 Conversations /month
- Unlimited Supported Product
- 30 Behaviour Training Examples
- 1 Integration
- Email Support
Pro
$99/month
- 1500 Conversations /month
- Unlimited Supported Product
- 150 Behaviour Training Examples
- 3 Integrations
- Priority Support
Advanced
$299/month
- 5000 Conversations /month
- Unlimited Supported Product
- 500 Behaviour Training Examples
- 5 Integrations
- Priority Support
Capabilities
What Laintern can do.
The 22 capabilities Laintern lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
6- AI chatbots
- Live chat
- Email chat
- Multi-language
- Agent analytics
- Customer insights
Automated responses
6- FAQs
- Product recommendations
- Quick replies
- Shipping alerts
- Upsell
- Send transcript
Customization
4- Color and font
- Chat window
- Welcome messages
- Chat buttons
Upsell and cross-sell
Customization
3- Product page upsell
- Pop-ups
- Multi-language
Offers and recommendations
2- Product recommendations
- AI recommendations
Analytics
1- Conversion rates
FAQ
Laintern — frequently asked questions.
What is Laintern on Shopify?
How much does Laintern cost?
Is Laintern free?
When was Laintern launched?
Is Laintern Built for Shopify?
What are the best Laintern alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Laintern.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Laintern on the Shopify App Store ↗