LABL Guarantee

Shopify returns and exchanges app by LABL·Post-purchase protection and returns in one powerful widget.

Snapshot

1.80(2 reviews)#83of 186 inReturns and exchanges

Ongoing.AI tracks LABL Guarantee daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchangesWarranties and insurance

Rating

1.80

2 reviews

Pricing

Free

free

Built for Shopify

No

Years live

3

launched May 23, 2023

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where LABL Guarantee sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#83

of 186 active apps

Review count percentile

54th

vs category siblings

Rating percentile

42th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What LABL Guarantee has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-22 → 2026-06-27

Shopify Lastmod · Jun 23

2026-06-16 → 2026-06-22

PricingIdentity & listingCadence

Reviews

What merchants are saying

1.80(2 reviews)
  • 0%positive0
  • 50%neutral1
  • 50%negative1

Popular mentions

  • customer support
  • response time

Top themes

  1. customer support1
  2. response time1

What merchants complain about

“We've had an active claim for 7 days, emailed several times, submitted 3 contact requests, and still haven't heard anything. Please contact us immediately!”
Apartment F · 1★ · 2026-03-09

Capabilities

What LABL Guarantee can do.

The 30 capabilities LABL Guarantee lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Returns and exchanges

Return options

7
  • Automated refunds
  • Manual refunds
  • Exchanges
  • Replacements
  • Gift cards
  • Store credit
  • Discount codes

Return management

10
  • Automated approvals
  • Return portal
  • Custom policies
  • Return reasons
  • Shipping labels
  • Return tracking
  • Email notifications
  • Custom branding
  • Refund management
  • Analytics

Warranties and insurance

Coverage type

6
  • Shipping
  • Stolen packages
  • Lost packages
  • Damaged packages
  • Extended warranty
  • Returns and exchanges

Opt-in experience

3
  • Cart page
  • Checkout
  • Custom widget

Claims management

4
  • Auto-handling
  • Claims portal
  • Claims dashboard
  • Tracking

FAQ

LABL Guarantee — frequently asked questions.

What is LABL Guarantee on Shopify?
LABL Guarantee is a Shopify app in the Returns and exchanges category. LABL Guarantee is a post-purchase protection widget that gives your customers peace of mind at checkout while simplifying your operations. Once installed, the LABL Guarantee widget appears at checkout, where customers can add protection or coverage options directly to their order. You can then manage everything from a unified merchant dashboard — making it simple to offer shipping protection, product warranties, and easy returns all in one place. It averages 1.80 out of 5 across 2 merchant reviews on the Shopify App Store.
How much does LABL Guarantee cost?
LABL Guarantee is free to install and use on Shopify — there are no paid plans on this app.
Is LABL Guarantee free?
Yes — LABL Guarantee is free to install and use on Shopify. There are no paid plans.
When was LABL Guarantee launched?
LABL Guarantee launched on May 23, 2023 — over 3 years on the Shopify App Store. In that time it has gathered 2 merchant reviews.
Is LABL Guarantee Built for Shopify?
LABL Guarantee does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best LABL Guarantee alternatives?
Merchants commonly compare LABL Guarantee with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

401layers UG (haftungsbeschraenkt)

EU Withdrawal Button & Form

4.90★2,174

Known for: ease-of-use

AfterShip

AfterShip Returns & Exchanges

4.70★1,270

Known for: pricing

Appsdart Solutions Private Limited

Return Prime:Return & Exchange

4.80★735

Known for: reliability

ShipStation

ShipStation

4.20★669

Known for: pricing

Browse more inAll Returns and exchanges apps All Warranties and insurance apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running LABL Guarantee.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View LABL Guarantee on the Shopify App Store ↗