Chat · refreshed Jun 12, 2026

Kommo for Shopify

by Kommo · Build client relationships on AI-powered WhatsApp CRM to grow your business

14 reviews, 3.70 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesChat

Rating

3.70

14 reviews

Pricing

From $25/mo

free_trial

Built for Shopify

No

Years live

2

launched Sep 15, 2023

Last updated

Jun 11, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Kommo sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#103

of 770 active apps

Review count percentile

86th

vs category siblings

Rating percentile

57th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Kommo has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to Kommo: AI‑powered WhatsApp CRMtagline: set to Build client relationships on AI…description: set to Kommo is a messenger-based CRM w…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Shopify Planprimary_price_value: set to 25categories: set to Chatlaunched_at: set to Sep 15, 2023works_with: set to calendly facebook messenger inst…shopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 12

2026-06-10 → 2026-06-11

Shopify Lastmod · Jun 11

2026-06-09 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-06 → 2026-06-09

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive72% · 13
  • Neutral6% · 1
  • Negative22% · 4
Desde que comecei a usar a Kommo, minha rotina mudou. O sistema é intuitivo e completo: centralizo atendimentos, automatizo tarefas e acompanho todo o funil de vendas com facilidade. Ganhei produtividade, melhorei a gestão de clientes e ainda conto com um suporte rápido e atencioso. Recomendo a plataforma para empresas que buscam organização e crescimento com eficiência.
A minha loja · 5★ · 2025-08-27
1x por semana a integração cai e os pedidos param de entrar no Kommo. Tentamos de tudo, e não volta. Abrimos chamado, e normalmente demoram dias pra resolver. Usamos para pós-venda e relacionamento, e quebra todo o nosso fluxo. A ferramenta do Kommo é ótima, mas essa integração é péssima e prejudica o trabalho. Estamos pensando seriamente em migrar de ferramenta.
Club ArqExpress · 2★ · 2025-08-13

Top themes

  1. 1. customer-support2
  2. 2. integration-issues1
  3. 3. reliability1
  4. 4. billing1
  5. 5. missing-feature1

Plans

Kommo pricing tiers.

Shopify Plan

$25/month

  • Lead & contact management
  • Customizable sales stages & pipelines
  • Connect WhatsApp & other messengers

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running Kommo.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Kommo on the Shopify App Store ↗