Koala Plus

Shopify chat app by Koala Plus·Koala Plus keeps customers informed with real-time, automated WhatsApp updates for every order stage

Snapshot

#514of 820 inChat

Koala Plus is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $3/mo

paid

Built for Shopify

No

Years live

1

launched Nov 22, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Koala Plus sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#514

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Koala Plus has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

Koala Plus pricing tiers.

Shopify Adds On

$3.32/month

  • - Send message notifications via WhatsApp.
  • - Access WhatsApp notification reports.
  • - Support for up to 4 order events

Capabilities

What Koala Plus can do.

The 3 capabilities Koala Plus lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

1
  • Live chat

Automated responses

1
  • Order updates

Customization

1
  • Welcome messages

FAQ

Koala Plus — frequently asked questions.

What is Koala Plus on Shopify?
Koala Plus is a Shopify app in the Chat category. Koala Plus keeps Shopify customers updated via automated WhatsApp notifications: 1. Order Confirmation: Sends a message after each purchase. 2. Shipping Updates: Informs customers of shipping progress. 3. Refund Notifications: Notify customers about refunds or returns for transparency. 4. Fully Automated: Sends messages at each stage, saving merchants time. 5. Verified Account: Uses a trusted, verified WhatsApp account. Note: Customers must have a registered WhatsApp number.
How much does Koala Plus cost?
Koala Plus has a single paid plan at $3/month on the Shopify App Store.
Is Koala Plus free?
No, Koala Plus is a paid Shopify app. Plans start at $3/month on the Shopify App Store.
When was Koala Plus launched?
Koala Plus launched on November 22, 2024 — over 1 year on the Shopify App Store.
Is Koala Plus Built for Shopify?
Koala Plus does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Koala Plus alternatives?
Merchants commonly compare Koala Plus with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Koala Plus.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View Koala Plus on the Shopify App Store ↗