OngoingAI

Kindly usage & market intelligence

Shopify rating

5.0 ★

31 reviews

What merchants actually report
5.00average· 30 reviews analyzed· 30 with written feedback
100% 5★0% ≤3★

33% of attributable reviewers are Germany merchants. 33% had used the app for a year or more when they reviewed.

The developer replies to 10% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

10%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

33%

Using 1yr+ at review

Top merchant markets

Germany 33%United States 30%Switzerland 7%Netherlands 7%Canada 7%

Tenure when reviewed

under a day 13%days 17%months 37%a year or more 33%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter plan$15/month

12-day free trial

  • • 50 order follow-ups
  • • Unlimited emails
  • • 1 Reminder plan
  • • SMS optional (pay-per-use)
  • • Follow up on draft orders
Kind$40/month

12-day free trial

  • • 150 order follow-ups
  • • Unlimited emails
  • • Unlimited reminder plans
  • • SMS optional (pay-per-use)
  • • All PRO features
Kinder$90/month

12-day free trial

  • • 500 order follow-ups
  • • Unlimited emails
  • • Unlimited reminder plans
  • • SMS optional (pay-per-use)
  • • All PRO features
Kindness+$150/month

12-day free trial

  • • 2000 order follow-ups
  • • Unlimited emails
  • • Unlimited reminder plans
  • • SMS optional (pay-per-use)
  • • All PRO features
What does Kindly do?

Automate your Shopify payment reminders with Kindly. Send email & SMS, exclude orders, auto-cancel unpaid ones, and analyze performance to recover more revenue.

  • Automated payment reminders for unpaid orders & draft orders (email, SMS opt.)
  • Multi‑step reminder schedules based on due, receipt or invoice sent date
  • Individual reminder schedules based on payment method, order or customer tag.
  • Auto‑cancel unpaid orders after X days to free inventory and reduce manual work
  • Analytics: recovered revenue, success rate, deliverability & engagement metrics

Features

Email marketingEmail campaignsSMS campaignsFollow-up emailsEditor toolCustom codeEmail domainsTriggers and rulesAutomationsTaggingReportingSMS marketingCustom sender IDPersonalized messagesScheduled messagesTemplatesROI trackingPayment reminders
Review history
Daily review count on the Shopify App Store
31+5 · 29d~0.2/day· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • SMS marketing#26▲4
  • Email marketing#43▲6

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Email marketing on the App Store
Rank by reviews
#33 of 315
Review percentile
90th
Rating percentile
100th
On the App Store
6.1 yrs
Works with
Integrations listed for Kindly: Payment Reminder Pro
Shopify AdminCleeroPathwaySufio
Apps similar to Kindly
The App Store's own "more apps like this" for Kindly
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Omnisend Email Marketing & SMS
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Frequently asked questions

Automate your Shopify payment reminders with Kindly. Send email & SMS, exclude orders, auto-cancel unpaid ones, and analyze performance to recover more revenue. It's a email marketing tool for ecommerce stores.