Kindly

Name: Kindly: Payment Reminder Pro
Price: 15.00 USD
Availability: InStock
Rating: 5.00 (31 reviews)
Author: ToastCode

Shopify email marketing app by ToastCode·Recover unpaid orders & open draft orders with advanced payment reminders (Email & SMS)

Snapshot yesterday

5.00(31 reviews)#54of 378 inEmail marketing

Ongoing.AI tracks Kindly daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesEmail marketing SMS marketing

Rating

5.00

31 reviews

Pricing

From $15/mo

free_trial

Built for Shopify

Years live

launched Aug 24, 2020

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

Rating change

7-day Δ

—

28-day Δ

+0.00

Kindly added 2 reviews over the last 28 days.

Category rank over time

Where Kindly sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Email marketing leaderboard →

Best position observed: #49. Kindly slipped 12 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Kindly sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#54

of 378 active apps

Review count percentile

86th

vs category siblings

Rating percentile

77th

vs category siblings

Years on App Store

since 2020

Listing change cadence

What Kindly has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-26 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(31 reviews)

98%positive40
0%neutral0
2%negative1

Top themes

What merchants praise

“Their DNS panel could be improved to be more specific. The support has been helping me out to get the app functional and they've done a great job to get everything up.”

MultiBlue | Los Multivitamínicos #1 en el Mercado · 5★

What merchants complain about

“NO LA USEN SI TIENEN PAGOS PARCIALES, CANCELA Y REMBOLSA A LOS CLIENTES, NOS HIZO PERDER 5,000 USD UNA PERDIDA GRANDE”

AIRFORCE · 1★ · 2023-02-09

Plans

Kindly pricing tiers.

Starter plan

$15/month

50 order follow-ups
Unlimited emails
1 Reminder plan
SMS optional (pay-per-use)
Follow up on draft orders
Choose orders by tags or payment method
Schedule from due, order or invoice date
Auto-cancel, analytics, own domain &more

Kind

$40/month

150 order follow-ups
Unlimited emails
Unlimited reminder plans
SMS optional (pay-per-use)
All PRO features
+ Priority support
+ Performance insights
+ Set allowed sending times

Kinder

$90/month

500 order follow-ups
Unlimited emails
Unlimited reminder plans
SMS optional (pay-per-use)
All PRO features
+ Priority support
+ Performance insights
+ Set allowed sending times

Kindness+

$150/month

2000 order follow-ups
Unlimited emails
Unlimited reminder plans
SMS optional (pay-per-use)
All PRO features
+ Priority support
+ Performance insights
+ Set allowed sending times

Capabilities

What Kindly can do.

The 16 capabilities Kindly lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Email marketing

Campaign types

Email campaigns
SMS campaigns
Follow-up emails

Managing campaigns

Editor tool
Custom code
Email domains
Triggers and rules
Automations
Tagging
Reporting

SMS marketing

Managing campaigns

Custom sender ID
Personalized messages
Scheduled messages
Templates
ROI tracking

Workflow automation

Payment reminders

FAQ

Kindly — frequently asked questions.

What is Kindly on Shopify?

Kindly, officially listed on the Shopify App Store as Kindly: Payment Reminder Pro, is a Shopify app in the Email marketing category. Looking for an advanced payment reminder app? Kindly helps you recover unpaid orders and draft orders — especially for manual payment methods like bank transfer, invoice or COD. Create multiple flexible reminder schedules based on due dates, order receipt date or invoice sent date, follow up customers via email or SMS, auto‑cancel unpaid orders to free inventory, and track recovered revenue with built‑in analytics. Recover revenue intelligently with Kindly. It averages 5.00 out of 5 across 31 merchant reviews on the Shopify App Store.

How much does Kindly cost?

Kindly has 4 paid plans on the Shopify App Store, starting at $15/month and going up to $150/month.

Is Kindly free?

No, Kindly is a paid Shopify app. Plans start at $15/month on the Shopify App Store.

When was Kindly launched?

Kindly launched on August 24, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 31 merchant reviews.

Is Kindly Built for Shopify?

Kindly does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

What are the best Kindly alternatives?

Merchants commonly compare Kindly with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Flow

4.70★11,368

Known for: performance

Pop Convert

Pop Convert ‑ Pop Ups, Banners

4.90★8,311

Known for: pricing

SendWILL

SendWILL Popup Email Marketing

4.90★7,080

Known for: customer-support

Privy Operations

Privy ‑ Email, SMS & Pop Ups

4.50★4,038

Known for: billing-issues

Browse more inAll Email marketing apps All SMS marketing apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated yesterday.

Find every brand running Kindly.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Kindly

Prefer the source? View Kindly on the Shopify App Store ↗