OngoingAI
K

Kernvel SupportIQ

SupportIQ answers your customers, tracks their orders, issues refunds, cancels and edits orders, etc

by Kernvel Labsapps.shopify.com
App Store
ChatAI chatbotsLive chatMulti-languageAgent analyticsCustomer insightsGreetingsProduct recommendations
About Kernvel SupportIQ

The AI support agent that actually does the work — and never charges you per ticket. SupportIQ answers your customers, tracks their orders, issues refunds, etc

Pricing
Free plan available
FreeFree
  • • 50 AI resolutions per month
  • • Grounded answers from your store's real
  • • Suggested replies
  • • Storefront chat widget
  • • 25 knowledge articles
Starter$19/month
  • • 250 AI resolutions per month
  • • Autonomous actions turn on (guarded)
  • • Issues refunds up to $50 on its own
  • • Brand-voice escalation drafts
  • • Smart escalation to a human
Pro$49/month
  • • 1,000 AI resolutions per month
  • • Issues refunds up to $150 on its own
  • • Voice-of-Customer insights
  • • Proactive WISMO Inbox drafts
  • • Multilingual replies
Scale$149/month
  • • 5,000 AI resolutions per month
  • • Issues refunds up to $500 on its own
  • • Cross-shop benchmarks (anonymized)
  • • Higher autonomy caps
  • • Priority processing
Catalog position
Within Chat on the App Store
Rank by reviews
#670 of 793
Review percentile
16th
Rating percentile
63th
On the App Store
0.1 yrs
Works with
Integrations listed for Kernvel SupportIQ
chat supportKernvel AI AuctionKernvel GateIQKernvel ListIQKernvel ReturnIQ

Frequently asked questions

What is Kernvel SupportIQ?

The AI support agent that actually does the work — and never charges you per ticket. SupportIQ answers your customers, tracks their orders, issues refunds, etc It's a chat tool for ecommerce stores.

How much does Kernvel SupportIQ cost?

Free plan available