Helpdesk · refreshed Jun 12, 2026
Keeping ‑ Helpdesk for Gmail for Shopify
by Katsu Ventures · Keeping is the easiest way to share a support inbox without ever leaving Gmail.
1 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
1 reviews
Pricing
From $33/mo
free_trial
Built for Shopify
No
Years live
4
launched Aug 19, 2021
Last updated
Jun 7, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Keeping ‑ Helpdesk for Gmail sits day-by-day in Helpdesk.
Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Keeping ‑ Helpdesk for Gmail sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#68
of 180 active apps
Review count percentile
56th
vs category siblings
Rating percentile
81th
vs category siblings
Years on App Store
4
since 2021
Listing change cadence
What Keeping ‑ Helpdesk for Gmail has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 8
2026-06-05 → 2026-06-07
Shopify Lastmod · Jun 6
2026-06-03 → 2026-06-05
Shopify Lastmod · Jun 4
2026-05-28 → 2026-06-03
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 3
- Neutral0% · 0
- Negative0% · 0
“We love using keeping! It's so easy if you work with multiple people and multiple inboxes. Our workflow has been going so much smoother since using Keeping. Another thing that we really appreciate is the customer service, whenever we have a question, you'll have an answer in no-time! All in all a great company to work with! :)”
Top themes
Plans
Keeping ‑ Helpdesk for Gmail pricing tiers.
Plus
$33/month
- Unlimited support tickets
- 3 Support Agents Included
- 5 Shared Mailboxes
- 2 Workflows
- No Branding
Unlimited
$48/month
- Unlimited support tickets
- 3 Support Agents Included
- Unlimited Shared Mailboxes
- Unlimited Workflows
- No Branding
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Keeping ‑ Helpdesk for Gmail.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Keeping ‑ Helpdesk for Gmail on the Shopify App Store ↗