Kandid AI Chatbot & Live Chat
5.0(11 reviews)#150 in Chat#266 in Upsell and cross-sellby KandidFree to install
Category rank
Chat
#133 in Chat on 2 of 16 captured days.
Organic position against the category's current top five, 08 Sep – 05 Oct 2026.
Category rank
Upsell and cross-sell
#254 in Upsell and cross-sell on 1 of 16 captured days.
Organic position against the category's current top five, 08 Sep – 05 Oct 2026.
Reviews
Ratings and reviews
11 listed reviews on 04 Oct 2026
+1 since 07 Sep 2026.
Pricing
Pricing
- Pay-as-you-GrowFree to install
- 1000 free visitors a month
- Up to 100 products
- Self-serve onboarding
- Chat support
- AI Sales skills
- Starter plan$19month7-day free trial
- Up to 10K visitors/mo
- Up to 200 products
- Email support
- AI Sales skills
- Custom branding
- AI training
- Basic Plan$49month7-day free trial
- Up to 25K visitors/mo
- Up to 500 products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- Standard Plan$99month7-day free trial
- Up to 50K visitors/mo
- Unlimited products
- Chat support
- AI Sales skills
- Custom branding
- AI training
About
About the app
Help shoppers find products with AI chat. Answer questions and connect them with your team.
Help Shopify shoppers find products with Kandid AI chatbot. Explore catalog recommendations, configurable cart actions, order lookup and human handoff.
- Answer shopper questions using your product catalog and store content
- Recommend relevant products with cart actions for your storefront
- Configure order lookup and human handoff for customer support
- Review customer conversations and purchase attribution in your dashboard
- Customize the chat widget and keep its knowledge up to date
- Developer
- Kandid · launched Jun 2025
- Categories
- ChatUpsell and cross-sell
- Integrations · 6
- CheckoutE-MailFlow and AdminInstagramMessengerWhatsApp
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Methodology
Where the numbers come from
Reading the charts
Dashed segments are days we filled from the days either side. Blue bands mark changes Shopify made across the App Store.