OngoingAI

Kandid AI Chatbot & Live Chat usage & market intelligence

Shopify rating

5.0 ★

11 reviews

Pricing
Free to install
Pay-as-you-GrowFree to install
  • • 1000 free visitors a month
  • • Up to 100 products
  • • Self-serve onboarding
  • • Chat support
  • • AI Sales skills
Starter plan$19/month

7-day free trial · or $199/year and save 13%

  • • Up to 10K visitors/mo
  • • Up to 200 products
  • • Email support
  • • AI Sales skills
  • • Custom branding
Basic Plan$49/month

7-day free trial · or $499/year and save 15%

  • • Up to 25K visitors/mo
  • • Up to 500 products
  • • Chat support
  • • AI Sales skills
  • • Custom branding
Standard Plan$99/month

7-day free trial · or $999/year and save 16%

  • • Up to 50K visitors/mo
  • • Unlimited products
  • • Chat support
  • • AI Sales skills
  • • Custom branding
What does Kandid AI Chatbot & Live Chat do?

Help Shopify shoppers find products with Kandid AI chatbot. Explore catalog recommendations, configurable cart actions, order lookup and human handoff.

  • Answer shopper questions using your product catalog and store content
  • Recommend relevant products with cart actions for your storefront
  • Configure order lookup and human handoff for customer support
  • Review customer conversations and purchase attribution in your dashboard
  • Customize the chat widget and keep its knowledge up to date

Features

ChatAI chatbotsLive chatSocial mediaMulti-languageBehavior trackingAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarUpsell and cross-sellCart upsellProduct page upsellOne-click add-onsPop-upsWarrantiesProduct add-onsFrequently bought togetherBundlesAI recommendationsA/B testingClick-through rates
Review history
Daily review count on the Shopify App Store
11+1 · 29d· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#95 of 866
Review percentile
89th
Rating percentile
100th
On the App Store
1.2 yrs
Works with
Integrations listed for Kandid AI Chatbot & Live Chat
CheckoutE-MailFlow and AdminInstagramMessengerWhatsApp
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Frequently asked questions

Help Shopify shoppers find products with Kandid AI chatbot. Explore catalog recommendations, configurable cart actions, order lookup and human handoff. It's a chat tool for ecommerce stores.