OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
112 reviews
What merchants actually report
5.00average· 104 reviews analyzed· 101 with written feedback
100% 5★0% ≤3★

78% of attributable reviewers are France merchants. 2% had used the app for a year or more when they reviewed.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
2%
Using 1yr+ at review
Top merchant markets
France 78%United States 11%Belgium 5%United Kingdom 2%Estonia 2%
Tenure when reviewed
under a day 2%days 25%months 71%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Demo
Free
Pro
$89/month
  • • Personalized WhatsApp number
  • • Order confirmation on WhatsApp
  • • Abandoned cart on WhatsApp
  • • Unlimited campaigns
  • • Unlimited number of contacts
Scale
$149/month
  • • All Pro plan features
  • • AI conversational
  • • Advanced automations on WhatsApp
  • • Shipping update
  • • Personalized support
What does Kanal do?

Recover abandoned carts, launch WhatsApp campaigns, and automate sales with AI. Built for stores. Live chat support & visual flow builder included.

  • Recover abandoned carts with automated WhatsApp Marketing flows and reminders
  • Send WhatsApp marketing campaigns to targeted segments with approved templates
  • AI agent answers customers and recommends products on WhatsApp in 96+ languages
  • Shared chat inbox with Shopify order context, tags, assignment and quick replies
  • Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API

Features

ChatAI chatbotsLive chatSMSEmail chatFile uploadMulti-languageCallbackBehavior trackingEncryptionCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesCross-sellSurveysColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarAbandoned cartPersonalized campaignsRetargeting adsSMS notificationsMulti-channel messagingCross-device cartsOpt-in pop-upsDiscount offersTime-limited offers
Review history
Daily review count on the Shopify App Store
112+33 · 30d~1.1/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #14▲7
  • Chat
    #27▲11

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#29 of 889
Review percentile
97th
Rating percentile
100th
On the App Store
2 yrs
Works with
Integrations listed for Kanal: WhatsApp Marketing & AI
APIGorgiasKlaviyoWhatsAppWhatsApp APIWhatsApp Business
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Frequently asked questions

Recover abandoned carts, launch WhatsApp campaigns, and automate sales with AI. Built for stores. Live chat support & visual flow builder included. It's a chat tool for ecommerce stores.