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Telegram Chat, officially listed on the Shopify App Store as K: Telegram Chat, is a Shopify app in the Chat category. K: Telegram Support Chat helps you connect with your customers in real-time using Telegram. Add a floating chat button to any page to offer fast support, answer product questions, and close more sales. Customize icons, agent labels, and welcome messages to match your brand. Support multiple team members with avatars and roles. Perfect for global brands using Telegram as their main tool to support international shoppers, replace slow email replies, offer real-time support for high-ticket items.

Telegram Chat offers a free plan and a single paid plan at $4/month. The free plan includes Telegram Integration, Multi-Agent Chat Support, Agent Avatars Display, and Agent Labels & Roles. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — Telegram Chat offers a free plan alongside paid options. The free plan includes Telegram Integration, Multi-Agent Chat Support, and Agent Avatars Display. Paid plans start at $4/month for advanced features.

Telegram Chat launched on February 10, 2025 — over 1 year on the Shopify App Store.

Telegram Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Telegram Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.