Juphy
Shopify chat app by Juphy, Inc.·Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support.
Snapshot
Ongoing.AI tracks Juphy daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
38 reviews
Pricing
From $19/mo
free_trial
Built for Shopify
Yes
Years live
2
launched Dec 18, 2023
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+0
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Catalog position
Where Juphy sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#69
of 813 active apps
Review count percentile
92th
vs category siblings
Rating percentile
66th
vs category siblings
Years on App Store
2
since 2023
Listing change cadence
What Juphy has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-28 → 2026-06-30
Shopify Lastmod · Jun 29
2026-06-26 → 2026-06-28
Shopify Lastmod · Jun 27
2026-06-25 → 2026-06-26
Reviews
What merchants are saying
- 96%positive45
- 0%neutral0
- 4%negative2
Popular mentions
- pricing
- billing
- app limitation
- bug
- customer support
- ai features
- ease of use
- customization
Top themes
- pricing1
- billing1
- app limitation1
- bug1
- customer support1
- ai features1
- ease of use1
- customization1
What merchants praise
“Seems a great product that I would love to integrate into my store. Easy to set up and worked well. I like to be able to step away from my shop to relax , and lovely to know that any questions are being answered! Customer support seems pretty good too. Unfortunately not enough demand in my shop in Norway for it yet, but something I will install again in future when traffic is higher!”
What merchants complain about
“Una vez la instalas en una tienda, ya siempre detecta esa tienda y no puedes usarlo de 0 como si fuera una tienda nueva, aunque lo añadas a nuevas tiendas”
Plans
Juphy pricing tiers.
Starter
$19/month
- Up to 50K visitors/mo
- 1k Products
- ——————————————————
- ✓ Reports
Essentials
$49/month
- Up to 50k visitors/mo
- 5k Products
- ——————————————————
- ✓ Everything in Starter, plus:
- ✓ AI Pop-ups
Scale
$99/month
- Up to 50k visitors/mo
- 15k Products
- ——————————————————
- ✓ Everything in Essentials, plus:
- ✓ Email Forwarding
- ✓ Visitor Footprints
- ✓ Integrations
- ✓ SmartBox Q&A
Capabilities
What Juphy can do.
The 26 capabilities Juphy lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
3- AI chatbots
- Social media
- Customer insights
Automated responses
6- FAQs
- Greetings
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
Customization
7- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
Upsell and cross-sell
Customization
5- Cart upsell
- Product page upsell
- Pop-ups
- Multi-language
- Custom rules
Offers and recommendations
2- Product recommendations
- AI recommendations
Analytics
3- Conversion rates
- Recommendation performance
- Funnel performance
FAQ
Juphy — frequently asked questions.
What is Juphy on Shopify?
How much does Juphy cost?
Is Juphy free?
When was Juphy launched?
Is Juphy Built for Shopify?
What are the best Juphy alternatives?
What do merchants praise about Juphy?
What complaints come up about Juphy?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Juphy.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Juphy on the Shopify App Store ↗