Juphy

Shopify chat app by Juphy, Inc.·Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support.

Snapshot

4.90(38 reviews)#69of 813 inChat

Ongoing.AI tracks Juphy daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.90

38 reviews

Pricing

From $19/mo

free_trial

Built for Shopify

Yes

Years live

2

launched Dec 18, 2023

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#39#39#39#38#385.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 29Total reviewsRating (0–5)
Juphy added 0 reviews over the last 28 days.

Catalog position

Where Juphy sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#69

of 813 active apps

Review count percentile

92th

vs category siblings

Rating percentile

66th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Juphy has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-09 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

Shopify Lastmod · Jun 27

2026-06-25 → 2026-06-26

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(38 reviews)
  • 96%positive45
  • 0%neutral0
  • 4%negative2

Popular mentions

  • pricing
  • billing
  • app limitation
  • bug
  • customer support
  • ai features
  • ease of use
  • customization

Top themes

  1. pricing1
  2. billing1
  3. app limitation1
  4. bug1
  5. customer support1
  6. ai features1
  7. ease of use1
  8. customization1

What merchants praise

Seems a great product that I would love to integrate into my store. Easy to set up and worked well. I like to be able to step away from my shop to relax , and lovely to know that any questions are being answered! Customer support seems pretty good too. Unfortunately not enough demand in my shop in Norway for it yet, but something I will install again in future when traffic is higher!
Bamsedyra · 5

What merchants complain about

Una vez la instalas en una tienda, ya siempre detecta esa tienda y no puedes usarlo de 0 como si fuera una tienda nueva, aunque lo añadas a nuevas tiendas
GYMIES. · 1 · 2025-09-23

Plans

Juphy pricing tiers.

Starter

$19/month

  • Up to 50K visitors/mo
  • 1k Products
  • ——————————————————
  • ✓ Reports

Essentials

$49/month

  • Up to 50k visitors/mo
  • 5k Products
  • ——————————————————
  • ✓ Everything in Starter, plus:
  • ✓ AI Pop-ups

Scale

$99/month

  • Up to 50k visitors/mo
  • 15k Products
  • ——————————————————
  • ✓ Everything in Essentials, plus:
  • ✓ Email Forwarding
  • ✓ Visitor Footprints
  • ✓ Integrations
  • ✓ SmartBox Q&A

Capabilities

What Juphy can do.

The 26 capabilities Juphy lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

3
  • AI chatbots
  • Social media
  • Customer insights

Automated responses

6
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Cross-sell
  • Upsell

Customization

7
  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment

Upsell and cross-sell

Customization

5
  • Cart upsell
  • Product page upsell
  • Pop-ups
  • Multi-language
  • Custom rules

Offers and recommendations

2
  • Product recommendations
  • AI recommendations

Analytics

3
  • Conversion rates
  • Recommendation performance
  • Funnel performance

FAQ

Juphy — frequently asked questions.

What is Juphy on Shopify?
Juphy, officially listed on the Shopify App Store as Juphy: AI Chatbot & ChatGPT, is a Shopify app in the Chat category. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. It averages 4.90 out of 5 across 38 merchant reviews on the Shopify App Store.
How much does Juphy cost?
Juphy has 3 paid plans on the Shopify App Store, starting at $19/month and going up to $99/month.
Is Juphy free?
No, Juphy is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
When was Juphy launched?
Juphy launched on December 18, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 38 merchant reviews.
Is Juphy Built for Shopify?
Yes — Juphy carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best Juphy alternatives?
Merchants commonly compare Juphy with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about Juphy?
96% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are customer support, ai features, and ease of use — see the review fingerprint above for the full breakdown.
What complaints come up about Juphy?
4% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are pricing, billing, and app limitation — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Juphy.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Juphy on the Shopify App Store ↗