OngoingAI

Juphy usage & market intelligence

Shopify rating

4.9 ★

37 reviews

What merchants actually report
4.88average· 34 reviews analyzed· 34 with written feedback
88% 5★0% ≤3★

27% of attributable reviewers are United States merchants.

The developer replies to 91% of reviews overall.

Rating · last 90d

—

Recent direction

Replies to reviews

91%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 27%Australia 12%Türkiye 12%United Kingdom 9%Canada 9%

Tenure when reviewed

under a day 3%days 47%months 50%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter$19/month

14-day free trial · or $182.40/year and save 20%

  • • Up to 50K visitors/mo
  • • 1k Products
  • • ——————————————————
  • • ✓ Reports
Essentials$49/month

14-day free trial · or $470.40/year and save 20%

  • • Up to 50k visitors/mo
  • • 5k Products
  • • ——————————————————
  • • ✓ Everything in Starter, plus:
  • • ✓ AI Pop-ups
Scale$99/month

14-day free trial · or $950.40/year and save 20%

  • • Up to 50k visitors/mo
  • • 15k Products
  • • ——————————————————
  • • ✓ Everything in Essentials, plus:
  • • ✓ Email Forwarding
What does Juphy do?

Enhance your customer service with Juphy AI, the 24/7 AI chatbot. Perfect for after-hours assistance.

  • One-click Setup with Shopify. No Technical Skills Required
  • Automatically syncs with your Shopify product catalog and FAQs
  • Ensures that your Shopify store is always responsive
  • Customizable Branding Options to Reflect Your Identity
  • Test your chatbot as often as possible before publishing it on your website

Features

ChatAI chatbotsSocial mediaCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesCross-sellUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentUpsell and cross-sellCart upsellProduct page upsellPop-upsMulti-languageCustom rulesAI recommendationsConversion ratesRecommendation performanceFunnel performance
Review history
Daily review count on the Shopify App Store
37+6 · 29d~0.2/day· Rating 4.8★ → 4.9★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#50 of 866
Review percentile
94th
Rating percentile
73th
On the App Store
2.7 yrs
Works with
Integrations listed for Juphy: AI Chatbot & ChatGPT
CheckoutShopify AdminGorgiasJudge.meKlaviyoZendesk
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Frequently asked questions

Enhance your customer service with Juphy AI, the 24/7 AI chatbot. Perfect for after-hours assistance. It's a chat tool for ecommerce stores.