Intercom Chat Box Embed

Shopify chat app by Peter Eigenschink·Start talking to your customers in real-time. Embed a Intercom chat box into your storefront.

Snapshot

3.00(2 reviews)#239of 820 inChat

Ongoing.AI tracks Intercom Chat Box Embed daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

3.00

2 reviews

Pricing

From $4/mo

free_trial

Built for Shopify

No

Years live

6

launched Mar 1, 2020

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Intercom Chat Box Embed sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#239

of 820 active apps

Review count percentile

66th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

6

since 2020

Listing change cadence

What Intercom Chat Box Embed has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-10 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.00(2 reviews)
  • 50%positive1
  • 0%neutral0
  • 50%negative1

Popular mentions

  • pricing
  • customer support
  • misleading marketing
  • functionality issues

Top themes

  1. pricing1
  2. customer support1
  3. misleading marketing1
  4. functionality issues1

What merchants praise

“Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under.”
Wolt Partners Norway · 5★ · 2023-02-08

What merchants complain about

“This is a scam software, they will deceive you to install it first, but in fact, you can’t apply it at all. If you want to apply it, you need to pay 59$C to continue using it, and the service staff will ignore you at all. I don’t want him to finish it in 10 minutes. I have used it for 4 hours, but I still haven’t finished it. I was told that I have to pay 59 to use it. Please don’t be fooled.”
Divoom International · 1★ · 2021-03-28

Plans

Intercom Chat Box Embed pricing tiers.

Basic Plan

$4.90/month

    FAQ

    Intercom Chat Box Embed — frequently asked questions.

    What is Intercom Chat Box Embed on Shopify?
    Intercom Chat Box Embed is a Shopify app in the Chat category. Integrate the Intercom Messenger widget into your storefront with only a few clicks and start talking to your customers today. Setup is a breeze and can be done by any store owner - no coding skills required! The chat box can be enabled and disabled with just one click via a simple, straight forward admin interface. It averages 3.00 out of 5 across 2 merchant reviews on the Shopify App Store.
    How much does Intercom Chat Box Embed cost?
    Intercom Chat Box Embed has a single paid plan at $4/month on the Shopify App Store.
    Is Intercom Chat Box Embed free?
    No, Intercom Chat Box Embed is a paid Shopify app. Plans start at $4/month on the Shopify App Store.
    When was Intercom Chat Box Embed launched?
    Intercom Chat Box Embed launched on March 1, 2020 — over 6 years on the Shopify App Store. In that time it has gathered 2 merchant reviews.
    Is Intercom Chat Box Embed Built for Shopify?
    Intercom Chat Box Embed does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Intercom Chat Box Embed alternatives?
    Merchants commonly compare Intercom Chat Box Embed with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: bug-notifications

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: missing-feature

    Browse more inAll Chat apps

    Common comparisons

    Head-to-head pages.

    Gorgias Vs Intercom

    Read the comparison →

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Intercom Chat Box Embed.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Intercom Chat Box Embed — free Start free

    Prefer the source? View Intercom Chat Box Embed on the Shopify App Store ↗