OngoingAI

Interakt usage & market intelligence

Shopify rating

4.1 ★

228 reviews

What merchants actually report
4.06average· 218 reviews analyzed· 201 with written feedback
69% 5★22% ≤3★

91% of attributable reviewers are India merchants. 21% had used the app for a year or more when they reviewed.

The developer replies to 13% of reviews overall and 4% of critical ones.

Recent reviewers rate Interakt 4.45, above its 4.06 lifetime average.

Rating · last 90d

4.45

Recent direction

Replies to reviews

13%

Developer response rate

Replies to critical

4%

On 3★ and below

Long-term reviewers

21%

Using 1yr+ at review

Top merchant markets

India 91%United Arab Emirates 1%United States 1%Egypt 1%Kuwait 1%

Tenure when reviewed

under a day 13%days 23%months 42%a year or more 21%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter Plan$21/month

14-day free trial · or $180/year and save 29%

  • API approval & setup
  • Automated Notifications
  • Shared Team Inbox
  • WhatsApp Widget
  • Apply for Blue tick verification
Growth Plan$41/month

14-day free trial · or $296/year and save 40%

  • Everything in Starter, plus
  • Notifications with delay
  • Analytics & Reports
  • Basic WhatsApp Chatbot
  • Roles & Permissions
Advanced Plan$51/month

14-day free trial · or $468/year and save 24%

  • Everything in Growth, plus
  • Advanced WhatsApp Chatbot
  • API Rate Limit - 600 msg/min
  • Agent Stats
  • Advanced Chat Auto-routing
Premier Plan$99/month

14-day free trial · or $839/year and save 29%

  • Everything in Advanced, plus
  • WhatsApp AI Agent (Sales Agent)
  • WhatsApp AI Agent (FAQ Agent)
  • WhatsApp AI Agent (Lead Qual Agent)
  • Popup for Collecting WhatsApp Numbers
What does Interakt do?

Boost Shopify sales with WhatsApp & Instagram! Automate cart reminders, track checkouts, set up flows, and engage customers with smart auto-replies.

  • Automated WhatsApp reminders for abandoned carts, with a checkout link
  • WhatsApp Blue Tick application
  • Automated WhatsApp confirmations for order placement, shipment and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp

Features

Abandoned cartPersonalized campaignsMulti-channel messagingConversion trackingAutomated workflows
Review history
Daily review count on the Shopify App Store
228+17 · 26d~0.7/day· Rating 4.0★ → 4.1
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#12 on Aug 15 → #13 on Sep 5 · 22 observed days#131

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#19 of 256
Review percentile
93th
Rating percentile
55th
On the App Store
5.1 yrs
Works with
Integrations listed for Interakt ‑ WhatsApp Marketing
CheckoutFacebook AdsGoogle SheetsinstagramWebEngageWhatsAppZOHO CRM

Frequently asked questions

Boost Shopify sales with WhatsApp & Instagram! Automate cart reminders, track checkouts, set up flows, and engage customers with smart auto-replies. It's a abandoned cart tool for ecommerce stores.