Interakt ‑ WhatsApp Marketing

Shopify abandoned cart app by interakt.shop·Interakt automates WhatsApp marketing, enabling businesses to convert chats into sales

Snapshot

3.90(218 reviews)#23of 298 inAbandoned cart

Ongoing.AI tracks Interakt ‑ WhatsApp Marketing daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAbandoned cart

Rating

3.90

218 reviews

Pricing

From $21/mo

free_trial

Built for Shopify

No

Years live

4

launched Jul 14, 2021

Last updated

Jun 29, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+2

28-day Δ

+5

Rating change

7-day Δ

-0.10

28-day Δ

-0.10

2192172152132115.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 29Total reviewsRating (0–5)
Interakt ‑ WhatsApp Marketing added 5 reviews over the last 28 days, rating moved -0.10.

Category rank over time

Where Interakt ‑ WhatsApp Marketing sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →

#8#11#13#16#18May 28May 31Jun 4Jun 8Jun 12Interakt ‑ WhatsApp Marketing · #16Kanal · #15Attribuly · #17
Best position observed: #10. Interakt ‑ WhatsApp Marketing slipped 4 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Interakt ‑ WhatsApp Marketing shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Interakt ‑ WhatsApp Marketing ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #20 on "abandoned cart".

#19#22#25#27#30May 28Jun 5Jun 14Jun 22Jul 1abandoned cart
1 term, 35 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • abandoned cart

    #23

    best #20

    −2 positions

Catalog position

Where Interakt ‑ WhatsApp Marketing sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#23

of 298 active apps

Review count percentile

93th

vs category siblings

Rating percentile

47th

vs category siblings

Years on App Store

4

since 2021

Listing change cadence

What Interakt ‑ WhatsApp Marketing has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+19shopify_lastmod: 2026-06-07 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15pricing_tiers: Starter Plan (+2 more) → Starter Plan (+3 more)shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.90(218 reviews)
  • 77%positive202
  • 1%neutral3
  • 22%negative59

Popular mentions

  • pricing
  • customer support
  • onboarding
  • billing practices
  • transparency
  • bug
  • widget not displaying
  • integration issue

Top themes

  1. pricing2
  2. customer support2
  3. onboarding1
  4. billing practices1
  5. transparency1
  6. bug1
  7. widget not displaying1
  8. integration issue1

What merchants praise

“Good experience. Have been great working with them over past one year. It has been very smooth & quick.”
Wildly Pure India · 5★

What merchants complain about

“7th March Feedback: very poor customer support. Raising tickets but no response. Customer success manager is of little use. He replies once in a while with no tangible action. He tries to help only the 1st time to push you to upgrade. Then you are left on your own. Adding my comment on 10th April: Status quo. No change. The support team is unqualified and untrained. They don't know how to set up what they have assured/sold. Attention prospective buyers: don't fall for their promos on: "Click to what's app Meta Ads". There is an issue and they don't have a solution.”
The S.W.A.D.E.S Style · 1★

Plans

Interakt ‑ WhatsApp Marketing pricing tiers.

Starter Plan

$21/month

  • API approval & setup
  • Automated Notifications
  • Shared Team Inbox
  • WhatsApp Widget
  • Apply for Blue tick verification

Growth Plan

$41/month

  • Everything in Starter, plus
  • Notifications with delay
  • Analytics & Reports
  • Basic WhatsApp Chatbot
  • Roles & Permissions
  • Instagram Automation

Advanced Plan

$51/month

  • Everything in Growth, plus
  • Advanced WhatsApp Chatbot
  • API Rate Limit - 600 msg/min
  • Agent Stats
  • Advanced Chat Auto-routing

Premier Plan

$99/month

  • Everything in Advanced, plus
  • WhatsApp AI Agent (Sales Agent)
  • WhatsApp AI Agent (FAQ Agent)
  • WhatsApp AI Agent (Lead Qual Agent)
  • Popup for Collecting WhatsApp Numbers
  • Cart Reminders (to nos. given in popup)
  • Shopify Actions in Workflow Builder

Capabilities

What Interakt can do.

The 4 capabilities Interakt lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Cart recovery

4
  • Personalized campaigns
  • Multi-channel messaging
  • Conversion tracking
  • Automated workflows

FAQ

Interakt — frequently asked questions.

What is Interakt on Shopify?
Interakt, officially listed on the Shopify App Store as Interakt ‑ WhatsApp Marketing, is a Shopify app in the Abandoned cart category. Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility! It averages 3.90 out of 5 across 218 merchant reviews on the Shopify App Store.
How much does Interakt cost?
Interakt has 4 paid plans on the Shopify App Store, starting at $21/month and going up to $99/month.
Is Interakt free?
No, Interakt is a paid Shopify app. Plans start at $21/month on the Shopify App Store.
When was Interakt launched?
Interakt launched on July 14, 2021 — over 4 years on the Shopify App Store. In that time it has gathered 218 merchant reviews.
Is Interakt Built for Shopify?
Interakt does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Interakt alternatives?
Merchants commonly compare Interakt with Postscript SMS Marketing, Pushdaddy Many Chat ,Cloud API, Dondy, and Orderly Emails. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Interakt?
22% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are pricing, customer support, and onboarding — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Postscript

Postscript SMS Marketing

4.70★1,122

Known for: ease-of-use

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★981

Known for: missing-feature

Dondy

Dondy: WhatsApp Marketing+Chat

4.80★774

FORSBERG+two ApS

Orderly Emails ‑ Templates App

3.60★722

Known for: data-loss

Browse more inAll Abandoned cart apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Interakt ‑ WhatsApp Marketing.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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