OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Unlimited Chat
Free
  • • Unlimited chat support, 24/7
  • • Learns your store automatically
  • • Verified order status & tracking
  • • Every chat summarized to you
  • • Full analytics dashboard
Chat & Talk
$15/month
or $120/year and save 33%
  • • Everything in Free, plus voice
  • • 24/7 AI Voice Answer
  • • 15 voice minutes per month
  • • Top-up Package Available
  • • Call summaries emailed to you
What does Instant.Talk do?

Instant.Talk answers your shoppers by live chat and phone, 24/7. It learns your store, verifies customers, checks real order status, and never guesses

  • Answers shoppers by live chat and voice, around the clock
  • Learns your products, policies, and orders automatically, no training
  • Verifies the customer, then shares real order status and tracking
  • Escalates every money question to you and never invents answers
  • Summarizes each conversation and sends it to your inbox

Features

ChatAI chatbotsVoice supportAgent analyticsFAQsGreetingsOrder updatesSend transcriptWelcome messagesChat buttons
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #864

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#715 of 891
Review percentile
20th
Rating percentile
61th
On the App Store
0.2 yrs
Apps similar to Instant.Talk
The App Store's own "more apps like this" for Instant.Talk
Shopify Inbox
4.5(5,785)

Free

Dondy: WhatsApp Marketing+Chat
4.9(819)

Free plan available

AI Shop: Facebook & Instagram
4.9(374)

Free plan available

Frequently asked questions

Instant.Talk answers your shoppers by live chat and phone, 24/7. It learns your store, verifies customers, checks real order status, and never guesses It's a chat tool for ecommerce stores.