ibots

Shopify chat app by JCODZ·iBots – All your customer messages and your orders in one smart inbox.

Snapshot

#562of 820 inChat

ibots is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $10/mo

freemium

Built for Shopify

No

Years live

0

launched Feb 17, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ibots sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#562

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What ibots has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-11 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-11 → 2026-06-16

PricingIdentity & listingCadence

Plans

ibots pricing tiers.

Free

Free

  • 24/7 Automated Customer Support
  • Lead Capture & Information Collection
  • Mass Messaging & Campaigns
  • Multi-Channel Integration
  • Ai integrations
  • Analytics & Engagement Insights
  • CRM
  • Cost-Effective Advertising Alternative

Starter 10

$10/month

  • 24/7 Automated Customer Support
  • Lead Capture & Information Collection
  • Multi-Channel Integration
  • Ai integrations
  • Analytics & Engagement Insights
  • CRM
  • Cost-Effective Advertising Alternative
  • Mass Messaging & Campaigns

Starter 20

$20/month

  • 24/7 Automated Customer Support
  • Lead Capture & Information Collection
  • Multi-Channel Integration
  • Ai integrations
  • Analytics & Engagement Insights
  • CRM
  • Cost-Effective Advertising Alternative
  • Mass Messaging & Campaigns

Professional 30

$30/month

  • 24/7 Automated Customer Support
  • Lead Capture & Information Collection
  • Multi-Channel Integration
  • Ai integrations
  • Analytics & Engagement Insights
  • CRM
  • Cost-Effective Advertising Alternative
  • Mass Messaging & Campaigns

Capabilities

What ibots can do.

The 36 capabilities ibots lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

13
  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Social media
  • Multi-language
  • Real-time translation
  • Push notifications
  • Callback
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

14
  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys
  • Send transcript

Customization

9
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

FAQ

ibots — frequently asked questions.

What is ibots on Shopify?
ibots is a Shopify app in the Chat category. iBots is an omni-channel messaging platform built for businesses that want to manage all their customer conversations and Shopify store events from one powerful dashboard. It connects WhatsApp, Facebook Messenger, Instagram, and Shopify into a single, organized inbox powered by automation and AI. With iBots, businesses can view and respond to all messages across channels without jumping between apps, while also tracking key shop events and customer interactions in one centralized place.
How much does ibots cost?
ibots offers a free plan and 3 paid plans starting at $10/month and going up to $30/month. The free plan includes 24/7 Automated Customer Support, Lead Capture & Information Collection, Mass Messaging & Campaigns, and Multi-Channel Integration. The paid plans unlock advanced features beyond what's available on the free tier.
Is ibots free?
Yes — ibots offers a free plan alongside paid options. The free plan includes 24/7 Automated Customer Support, Lead Capture & Information Collection, and Mass Messaging & Campaigns. Paid plans start at $10/month for advanced features.
When was ibots launched?
ibots launched on February 17, 2026.
Is ibots Built for Shopify?
ibots does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ibots alternatives?
Merchants commonly compare ibots with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ibots.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track ibots — free Start free

Prefer the source? View ibots on the Shopify App Store ↗