OngoingAI
H

Hive Help Desk

All-in-one helpdesk: live chat, email, Messenger, Instagram, WhatsApp & SMS in one shared inbox.

by Backroom Studioapps.shopify.com
App Store
ChatLive chatEmail chatMulti-languageReal-time translationOrder updatesSend transcriptColor and font
About Hive Help Desk

HIVE Helpdesk brings all your customer support channels into one dashboard. Manage live chat, email, Facebook Messenger, Instagram DM, WhatsApp, an...

Pricing
Free plan available
FreeFree
  • • Email + 1 channel
  • • 1 agent seat
  • • 100 conversations/month
  • • Community support
Starter$49/month
  • • EVERYTHING IN FREE, PLUS
  • • All channels (Shopify, eBay, Amazon, Mir
  • • 2 agent seats
  • • 500 conversations/month
  • • Email support
Growth$189/month
  • • EVERYTHING IN STARTER, PLUS
  • • 5 agent seats
  • • 2,000 conversations/month
  • • Buzz AI bot + copilot
  • • Macros + automations
Pro$439/month
  • • EVERYTHING IN GROWTH, PLUS
  • • Unlimited agents
  • • 10,000 conversations/month
  • • Custom forms + screen share
  • • Multi-brand support
Catalog position
Within Chat on the App Store
Rank by reviews
#533 of 793
Review percentile
33th
Rating percentile
63th
On the App Store
0.1 yrs
Works with
Integrations listed for Hive Help Desk
FacebookInstagramLinnworksTwilioWoocommerce

Frequently asked questions

What is Hive Help Desk?

HIVE Helpdesk brings all your customer support channels into one dashboard. Manage live chat, email, Facebook Messenger, Instagram DM, WhatsApp, an... It's a chat tool for ecommerce stores.

How much does Hive Help Desk cost?

Free plan available