HireNinja

HireNinja, officially listed on the Shopify App Store as HireNinja: AI Chatbot & Inbox, is a Shopify app in the Chat category. Hire your first AI Ninja — the Support Ninja. HireNinja is an AI chatbot for Shopify that answers customer questions on Instagram DMs, WhatsApp, Messenger, and your store — 24/7, in 100+ languages. Trained on your products, policies, and brand voice, the Support Ninja looks up orders, recommends products from your catalog, handles refunds and FAQs, and recovers abandoned carts directly inside the conversation. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.

HireNinja offers a free plan and 3 paid plans starting at $19/month and going up to $249/month. The free plan includes 100K tokens per month, Instagram Integration, WhatsApp Integration, and Store Chatbot Integration. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — HireNinja offers a free plan alongside paid options. The free plan includes 100K tokens per month, Instagram Integration, and WhatsApp Integration. Paid plans start at $19/month for advanced features.

HireNinja launched on February 5, 2026. In that time it has gathered 1 merchant reviews.

HireNinja does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare HireNinja with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.