OngoingAI

Hikari CS usage & market intelligence

Pricing
Free plan available
FreeFree
  • Up to 50 conversations/month
  • No monthly fee
  • For new stores and entrepreneurs
  • Unified inbox with all channels
  • Native Ecommerce Integration
AI Lite Plan$10/month

30-day free trial

  • $0,16 per conversation
  • $10 minimum base fee, including 62 conv.
  • Unlimited conversations
  • Remove branding
  • Automatic translation (3)
AI Pro Plan$10/month

30-day free trial

  • $0,32 per conversation
  • $10 minimum base fee, including 32 conv.
  • Most advanced AI models (e.g., GPT-5)
  • AI Report analysis
  • AI Image recognition
What does Hikari CS do?

Hikari CS is the AI-powered helpdesk built for online stores. Unify your inbox, automate support, track revenue, and assist customers in 100+ languages.

  • AI-powered helpdesk — Resolve tickets faster with AI Copilot and automation.
  • 24/7 multilingual support — Assist customers in 100+ languages, anytime.
  • Native Ecommerce integration — Access orders and customer history in one place.
  • AI self-service agent — Let customers resolve issues on their own, 24/7.

Features

ChatAI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languageReal-time translationAgent analyticsCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesUpsellSurveysColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flows
Review history
Daily review count on the Shopify App Store
0±0 · 28d· Rating steady at 0.0
Aug 18Sep 14

Daily tracking from Aug 10, 2026 through today · 28 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#809 of 866
Review percentile
7th
Rating percentile
61th
On the App Store
2.5 yrs
Works with
Integrations listed for Hikari CS
Checkout

Frequently asked questions

Hikari CS is the AI-powered helpdesk built for online stores. Unify your inbox, automate support, track revenue, and assist customers in 100+ languages. It's a chat tool for ecommerce stores.