Carti

Carti, officially listed on the Shopify App Store as Carti: AI Shopping Assistant, is a Shopify app in the Chat category. Carti puts a 24/7 AI-powered sales associate on your website... within minutes! Your assistant will proactively message visitors, answer questions, and turns browsers into buyers. Carti pulls store data automatically to suggest products, highlight promotions, and recommend add-ons. You can customize the chatbot's tone, triggers, and recommendations to match your brand. And with natural language understanding, it's easier for customers to find the information and products they really want. It averages 5.00 out of 5 across 4 merchant reviews on the Shopify App Store.

Carti offers a free plan and a single paid plan at $39/month. The free plan includes 50 free AI conversations per month, Proactive customer outreach, Smart search and product recommendations, and Auto-learns products, policies, and more. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — Carti offers a free plan alongside paid options. The free plan includes 50 free AI conversations per month, Proactive customer outreach, and Smart search and product recommendations. Paid plans start at $39/month for advanced features.

Carti launched on December 2, 2025. In that time it has gathered 4 merchant reviews.

Carti does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Carti with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.