OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.9 ★
215 reviews
What merchants actually report
4.88average· 207 reviews analyzed· 195 with written feedback
93% 5★1% ≤3★

90% of attributable reviewers are India merchants. 21% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 0% of critical ones.

Recent reviewers rate QR 5.00, above its 4.88 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
1%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
21%
Using 1yr+ at review
Top merchant markets
India 90%United Arab Emirates 3%United States 2%Mexico 1%Pakistan 1%
Tenure when reviewed
under a day 4%days 14%months 60%a year or more 21%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
From $59/month
Starter
$59/month
  • • Promotional Broadcasts
  • • Abandoned Cart Campaigns
  • • Order Updates
  • • Live Chat with human
  • • COD Confirmation Campaigns
Standard
$149/month
  • • All in Starter plan +
  • • Click To Ads Integration
  • • COD to Prepaid
  • • Customer Segmentation
  • • Chatbot
Plus
$299/month
  • • All in Standard plan +
  • • Catalog
  • • SMS campaigns
  • • Product Retargeting
  • • 3rd Party Custom Integration
What does QR do?

Sell on WhatsApp with multi-agent inbox, automate abandoned cart recovery, win-back flows, order alerts, WA cart, chatbots, and more to boost your Shopify sales

  • Recover abandoned carts with drip campaigns using discounts, FOMO offers & more.
  • Build advanced automations for Shopify: updates, upsells, recovery etc.
  • Keep customer interactions smooth with QuickReply's bots until agents take over.
  • Manage high-volume, transaction-focused chats with QuickReply CRM for big teams.
  • Leverage WhatsApp API for seamless two-way, personalized communication at scale.

Features

ChatAI chatbotsLive chatFile uploadMulti-languagePush notificationsAgent analyticsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysColor and fontChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarAbandoned cartExit pop-upsPersonalized campaignsDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingCustom discount codesTriggersTemplates
Review history
Daily review count on the Shopify App Store
215+13 · 30d~0.4/day· Rating 4.8★ → 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #33▼1
  • Chat
    #70▼6

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#14 of 889
Review percentile
99th
Rating percentile
72th
On the App Store
5.5 yrs
Works with
Integrations listed for QR ‑ WhatsApp & RCS Marketing
CheckoutDelivery CompaniesFacebook Business ManagerJudge.mePayment GatewaysReview AppsWhatsApp API

Frequently asked questions

Sell on WhatsApp with multi-agent inbox, automate abandoned cart recovery, win-back flows, order alerts, WA cart, chatbots, and more to boost your Shopify sales It's a chat tool for ecommerce stores.