QuickReply
Shopify chat app by QuickReply.ai·Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales
Snapshot
Ongoing.AI tracks QuickReply daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
214 reviews
Pricing
From $59/mo
paid
Built for Shopify
No
Years live
5
launched Mar 16, 2021
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+1
28-day Δ
+3
Rating change
7-day Δ
+0.00
28-day Δ
+0.10
Category rank over time
Where QuickReply sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →
Keyword rank over time
Where QuickReply shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term QuickReply ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #33 on "abandoned cart".
abandoned cart
#41
best #33
−5 positions
Catalog position
Where QuickReply sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#25
of 812 active apps
Review count percentile
97th
vs category siblings
Rating percentile
66th
vs category siblings
Years on App Store
5
since 2021
Listing change cadence
What QuickReply has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-27 → 2026-06-29
Shopify Lastmod · Jun 28
2026-06-26 → 2026-06-27
Reviews
What merchants are saying
- 98%positive237
- 0%neutral0
- 2%negative4
Popular mentions
- reliability
- customer support
- integration issues
Top themes
- reliability1
- customer support1
- integration issues1
What merchants praise
“We are using this app for 1 Year and it is a great experience with it. Really it's amazing and solved our many problems. The Best thing is that customer support that was very quick specially Utkarsh is very supportive. Highly Recommended !!”
What merchants complain about
“Not a great experience. We are facing major issues with failed messages with this tool. Also no check by any person to see if messages are getting delivered or not. We check and then we have to inform them. Also they just blame META for everything. They are responsible for integration and if any issues are there from Meta side, they should resolve it. So not a great experience. You are not paying for failed messages.”
Plans
QuickReply pricing tiers.
Starter
$59/month
- Promotional Broadcasts
- Abandoned Cart Campaigns
- Order Updates
- Live Chat with human
- COD Confirmation Campaigns
- Welcome / Exit Popups
Standard
$149/month
- All in Starter plan +
- Click To Ads Integration
- COD to Prepaid
- Customer Segmentation
- Chatbot
- Collect Feedback
- Cross-sell/Upsell
Plus
$299/month
- All in Standard plan +
- Catalog
- SMS campaigns
- Product Retargeting
- 3rd Party Custom Integration
- Custom Reports
- Chat Routing
Capabilities
What QuickReply can do.
The 41 capabilities QuickReply lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
6- AI chatbots
- Live chat
- File upload
- Multi-language
- Push notifications
- Agent analytics
Automated responses
13- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
9- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Abandoned cart
Cart recovery
6- Exit pop-ups
- Personalized campaigns
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
7- Custom branding
- Custom discount codes
- Triggers
- Templates
- A/B testing
- Targeting rules
- Behavior tracking
FAQ
QuickReply — frequently asked questions.
What is QuickReply on Shopify?
How much does QuickReply cost?
Is QuickReply free?
When was QuickReply launched?
Is QuickReply Built for Shopify?
What are the best QuickReply alternatives?
What complaints come up about QuickReply?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running QuickReply.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View QuickReply on the Shopify App Store ↗