OngoingAI

QuickReply usage & market intelligence

Shopify rating

4.9 ★

216 reviews

What merchants actually report
4.88average· 207 reviews analyzed· 195 with written feedback
93% 5★1% ≤3★

90% of attributable reviewers are India merchants. 21% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 0% of critical ones.

Recent reviewers rate QuickReply 5.00, above its 4.88 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

1%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

21%

Using 1yr+ at review

Top merchant markets

India 90%United Arab Emirates 3%United States 2%Mexico 1%Pakistan 1%

Tenure when reviewed

under a day 4%days 14%months 60%a year or more 21%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
From $59/month
Starter$59/month
  • • Promotional Broadcasts
  • • Abandoned Cart Campaigns
  • • Order Updates
  • • Live Chat with human
  • • COD Confirmation Campaigns
Standard$149/month
  • • All in Starter plan +
  • • Click To Ads Integration
  • • COD to Prepaid
  • • Customer Segmentation
  • • Chatbot
Plus$299/month
  • • All in Standard plan +
  • • Catalog
  • • SMS campaigns
  • • Product Retargeting
  • • 3rd Party Custom Integration
What does QuickReply do?

Sell on WhatsApp with multi-agent inbox, automate abandoned cart recovery, win-back flows, order alerts, WA cart, chatbots, and more to boost your Shopify sales

  • Recover abandoned carts with drip campaigns using discounts, FOMO offers & more.
  • Build advanced automations for Shopify: updates, upsells, recovery etc.
  • Keep customer interactions smooth with QuickReply's bots until agents take over.
  • Manage high-volume, transaction-focused chats with QuickReply CRM for big teams.
  • Leverage WhatsApp API for seamless two-way, personalized communication at scale.

Features

ChatAI chatbotsLive chatFile uploadMulti-languagePush notificationsAgent analyticsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysColor and fontChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarAbandoned cartExit pop-upsPersonalized campaignsDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingCustom discount codesTriggersTemplates
Review history
Daily review count on the Shopify App Store
216+14 · 27d~0.5/day· Rating 4.8★ → 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#35 on Aug 15 → #30 on Sep 5 · 22 observed days#30▲5
  • Chat#64 on Aug 15 → #58 on Sep 5 · 22 observed days#58▲6

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#15 of 852
Review percentile
98th
Rating percentile
73th
On the App Store
5.5 yrs
Works with
Integrations listed for QuickReply
CheckoutDelivery CompaniesFacebook Business ManagerJudge.mePayment GatewaysReview AppsWhatsApp API
Apps similar to QuickReply
The App Store's own "more apps like this" for QuickReply
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Frequently asked questions

Sell on WhatsApp with multi-agent inbox, automate abandoned cart recovery, win-back flows, order alerts, WA cart, chatbots, and more to boost your Shopify sales It's a chat tool for ecommerce stores.