OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
From $29/month
Starter
$29/month
or $288/year and save 17%
  • • 500 conversations / month
  • • Storefront chat widget
  • • Email inbox integration
  • • Auto refunds (with caps)
  • • Auto returns + cancellations
Growth
$79/month
or $792/year and save 16%
  • • 2,000 conversations / month
  • • Storefront chat widget
  • • Email inbox integration
  • • Auto refunds (with caps)
  • • Auto returns + cancellations
Scale
$199/month
or $1,980/year and save 17%
  • • 10,000 conversations / month
  • • Storefront chat widget
  • • Email inbox integration
  • • Auto refunds (with caps)
  • • Auto returns + cancellations
What does Helmsly do?

Helmsly is an AI customer-support agent for Shopify. Handles WISMO, refunds, returns, and discounts within caps you set. Free plan available.

  • Answers "where is my order?" with real-time tracking from Shopify
  • Handles refunds, returns, and cancellations — within caps you set
  • Creates discount codes within configurable per-action limits
  • Ingests products, pages, and policies automatically
  • Escalates to email when confidence drops or customer asks

Features

ChatAI chatbotsLive chatDiscountsFAQsGreetingsQuick repliesOrder updatesColor and fontChat windowBusiness hoursWelcome messagesAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #831▼1

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#590 of 891
Review percentile
34th
Rating percentile
61th
On the App Store
0.4 yrs
Apps similar to Helmsly
The App Store's own "more apps like this" for Helmsly
Shopify Inbox
4.5(5,785)

Free

Dondy: WhatsApp Marketing+Chat
4.9(819)

Free plan available

AI Shop: Facebook & Instagram
4.9(373)

Free plan available

Frequently asked questions

Helmsly is an AI customer-support agent for Shopify. Handles WISMO, refunds, returns, and discounts within caps you set. Free plan available. It's a chat tool for ecommerce stores.