Guardly

Guardly is a Shopify app in the Returns and warranty - Other category. Guardly is AI return-abuse protection for Shopify. It reads your order and refund history and scores every customer for abuse risk — serial returners, "item not received" claims, refund velocity, refund-to-original patterns, and total dollars at risk. Start with an audit showing your abuse rate, the dollars exposed, and the customers behind it. Then turn on enforcement rules to require photo evidence, restrict refunds to store credit, or flag repeat abusers for review.

Guardly offers a free plan and 3 paid plans starting at $29/month and going up to $199/month. The free plan includes One free security audit per month, Up to 250 customers analyzed, and Plain-language AI summaries. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Guardly offers a free plan alongside paid options. The free plan includes One free security audit per month, Up to 250 customers analyzed, and Plain-language AI summaries. Paid plans start at $29/month for advanced features.

Guardly launched on May 29, 2026.

Guardly does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Guardly with EU Widerrufsbutton Pro, Händlerbund Widerrufs‑Button, Widerruf Button, and Resolvi. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.