Chat · refreshed Jun 12, 2026
Gravio for Shopify
by Gravio · Transform your store customer experience with Gravio, the intelligent AI-powered customer
9 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
9 reviews
Pricing
From $19/mo
freemium
Built for Shopify
No
Years live
0
launched Oct 7, 2025
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Gravio sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#122
of 767 active apps
Review count percentile
84th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
0
since 2025
Listing change cadence
What Gravio has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-02 → 2026-06-10
Shopify Lastmod · Jun 3
2026-05-30 → 2026-06-02
Shopify Lastmod · May 31
2026-05-24 → 2026-05-30
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 12
- Neutral0% · 0
- Negative0% · 0
“App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app”
Top themes
Plans
Gravio pricing tiers.
Starter
Free
- 20 conversations
- Product agent
- Info agent
- Faqs
Small Business
$19/month
- 100 conversations
- Product agent
- Info agent
- Discount
- Faqs
Business
$59/month
- 500 conversations
- Product agent
- Customer info agent
- Discount agent
- Order agent
- Trigger Agent - Smart Re-engagement
- Help desk
Enterprise
$139/month
- All In Business plan
- 1000 conversations
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Gravio.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Gravio on the Shopify App Store ↗