Alhena
Shopify chat app by Gleen AI·AI concierge for discovery, shopping & support that helps convert browsers into buyers.
Snapshot
Ongoing.AI tracks Alhena daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
4 reviews
Pricing
From $239/mo
freemium
Built for Shopify
No
Years live
2
launched Mar 8, 2024
Last updated
Jul 3, 2026
Shopify listing
Catalog position
Where Alhena sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#191
of 820 active apps
Review count percentile
76th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
2
since 2024
Listing change cadence
What Alhena has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 4
2026-07-02 → 2026-07-03
Shopify Lastmod · Jul 3
2026-06-30 → 2026-07-02
Shopify Lastmod · Jul 1
2026-06-28 → 2026-06-30
Reviews
What merchants are saying
- 100%positive4
- 0%neutral0
- 0%negative0
Top themes
What merchants praise
“I would highly recommend this AI Chat app! Ashu is amazing to deal with, he helped make some custom changes for me and has jumped on several calls to help me with various things. You can't go wrong here folks!”
Plans
Alhena pricing tiers.
Free
Free
- Up to 25 conversations per month
- 500 URLs (SKUs) in knowledge base
- Single AI Agent for many user channels
- Great for new DTC Brands
Pro
$239/month
- At $1.2 per conversation for up to 200
- 50,000 URLs (SKUs) in the knowledge base
- Advanced Analytics on usage, revenue etc
- AI-Powered Review Management & Response
- Social Commerce to manage social media
- Up to 5 AI Agents including API Agents
- Automated Knowledge Refresh
Growth
$599/month
- At $0.91 per conversation for up to 550
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Scale
$1,199/month
- At $0.83 per conversation for up to 1200
- Ideal for Mid-sized, growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Capabilities
What Alhena can do.
The 51 capabilities Alhena lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
14- AI chatbots
- Live chat
- SMS
- Email chat
- Voice support
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Behavior tracking
- Agent analytics
- Encryption
- Customer insights
Automated responses
12- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
10- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Upsell and cross-sell
Customization
6- Cart upsell
- Checkout upsell
- Product page upsell
- One-click add-ons
- Pop-ups
- Multi-language
Offers and recommendations
6- Warranties
- Product add-ons
- Product recommendations
- Frequently bought together
- Bundles
- AI recommendations
Analytics
3- Conversion rates
- Recommendation performance
- Optimization suggestions
FAQ
Alhena — frequently asked questions.
What is Alhena on Shopify?
How much does Alhena cost?
Is Alhena free?
When was Alhena launched?
Is Alhena Built for Shopify?
What are the best Alhena alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Alhena.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Alhena on the Shopify App Store ↗