FunctionalAI

Shopify chat app by FunctionalAI·Instantly add a customized AI chatbot to your store using your own files and knowledge base.

Snapshot

5.00(1 reviews)#320of 820 inChat

Ongoing.AI tracks FunctionalAI daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

From $24/mo

freemium

Built for Shopify

No

Years live

1

launched Jun 4, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where FunctionalAI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#320

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What FunctionalAI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-22 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-22 → 2026-06-30

Shopify Lastmod · Jun 23

2026-06-18 → 2026-06-22

Shopify Lastmod · Jun 19

2026-06-16 → 2026-06-18

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Been using this for 1 year, so far so good, replies are mostly accurate and also gives the customers an option to talk to a real person directly if needed. If you need an automated chatbot, try this out.”
    Tocco Toscano Thailand · 5★ · 2026-03-20

    Plans

    FunctionalAI pricing tiers.

    Free • Sub Inside

    Free to install

      Medium Tier

      $24.99/month

        Pro Tier

        $99.99/month

          Capabilities

          What FunctionalAI can do.

          The 9 capabilities FunctionalAI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

          Real-time messaging

          5
          • AI chatbots
          • Live chat
          • Multi-language
          • Agent analytics
          • Customer insights

          Customization

          4
          • Color and font
          • Chat window
          • Welcome messages
          • Agent avatar

          FAQ

          FunctionalAI — frequently asked questions.

          What is FunctionalAI on Shopify?
          FunctionalAI is a Shopify app in the Chat category. Easily add a customizable AI chatbot to your Shopify store. Use the setup wizard to automatically sync your products, pages, and store info — or upload your own documents. Your knowledge base stays fresh with automatic daily updates. Customers can ask about products and check order status directly in chat. Customize the look, tone and monitor live conversations. Reduce support load and deliver seamless, on-brand experiences. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
          How much does FunctionalAI cost?
          FunctionalAI offers a free plan and 2 paid plans starting at $24/month and going up to $99.99/month. The paid plans unlock advanced features beyond what's available on the free tier.
          Is FunctionalAI free?
          Yes — FunctionalAI offers a free plan alongside paid options. Paid plans start at $24/month for advanced features.
          When was FunctionalAI launched?
          FunctionalAI launched on June 4, 2025 — over 1 year on the Shopify App Store. In that time it has gathered 1 merchant reviews.
          Is FunctionalAI Built for Shopify?
          FunctionalAI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
          What are the best FunctionalAI alternatives?
          Merchants commonly compare FunctionalAI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

          Alternatives

          Apps merchants pick instead.

          Shopify

          Shopify Inbox

          4.70★5,443

          Known for: missing-features

          Chatty AI Sales Agent - For live chat & helpdesk

          Chatty AI Chatbot & Live Chat

          4.90★1,809

          Known for: bug

          TIDIO LLC

          Tidio ‑ Live Chat & AI Chatbot

          4.70★1,272

          Known for: customer-support

          Pushdaddy

          Pushdaddy Many Chat ,Cloud API

          4.30★985

          Known for: customer-support

          Browse more inAll Chat apps

          Methodology

          Where the numbers come from.

          Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

          Find every brand running FunctionalAI.

          Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

          Track FunctionalAI — free Start free

          Prefer the source? View FunctionalAI on the Shopify App Store ↗